Question about Electrolux Vacuums
Posted by Anonymous on
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Posted on Jan 02, 2017
I have a Dyson Animal Absolute and a rescue white american eskimo dog and two tabby cats.
We found white hair on top of the washable filter and called Dyson to fix it. There shouldn't be anything on that filter.
The Dyson rep said:
Check the black rubber seal that surrounds the "cyclone" holes as it may need to be pushed down because it isn't sealing properly.
To do this remove the cannister and dump out the stuff in there. Do it outside so the fluff doesn't circulate in the house.
Turn the entire filter part upside down so you can see inside.
Check the seal that is at the bottom of the entire filter part and look at the two half moon "nozzles" that **** up the dirt.. now make sure the black rubber band that surrounds those two nozzles is either up or down... do this then vacuum a bit.. check the washable filter to see if it is clean...make sure the rubber seal actually is sealing.. it should just set into place once you have it done properly.
Now if this doesn't fix it, call Dyson, the number is printed on the front of the machine.. and give them your serial number which is located behind the removable cannister. The machine has a 5 year warranty.
Posted on Aug 22, 2009
I was having this same problem with my Dyson, and then I realized that mine was caused by the rubber gasket inside the canister being too high. It somehow was pushed up allowing everything to go up into the “cyclones” and then on through to the filter. This probably happened when I separated the clear part of the canister and balanced the inside part on the floor. To solve this pull the rubber gasket down as far as it will go, on mine the grey plastic dips in about 1/8th of an inch above where this gasket should be located, and there should be no gap between the bottom of this gasket and the bottom of the canister. Also I used my old vacuum to clean out the inside of the cyclone as this was full of pet hair. The filter continued to catch the remaining pet hair that was inside the cyclone that my old vacuum could get to. This took about two or three “vacuum session” before it all cleared through and no more hair was collecting on the filter. I now always make sure that the gasket is all the way down as this same situation can also lead the cyclones becoming completely clogged, and destroying the vacuum. Hope this helps!
Posted on Oct 03, 2009
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