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Can't print under Vista x64 - Office Equipment & Supplies

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  • shermichel Apr 23, 2009

    Hi,

    I did exactly that many times. I took this file on Samsung download site:

    File: DR/20810/20081007100253078_ML_2240_64bit.exe

    2009-04-07 Printer Diver_64bit

    1- I saved that file on my computer.

    2- I run that file as administrator

    3- USB cable was plug-in and the printer was power on.

    4- I received a message saying the printer has been installed with success.

    5- I check for a Test Page

    6- Nothing has been print. Receive the message: This document failed to print.



    I also try installation with Vista. Again, same result.

    All USB ports have been tested and are working.

    I try using another USB cable, same result



    I try installation with Firewall close, same result.

  • shermichel Apr 24, 2009

    Thanks for your quick help. I'm fed-up with that problem. Coud you suggest some printers that supports 64 bits.I don't want yo back down to 32 bit.

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Your going to need a 64 bit driver, and right now most manufacturs are not putting them out for a whole lot of reasons. Right now the solutions for this is drop back down to 32 bit or buy a printer that supports 64 bit. You can't wait until the manufacture puts on out but i cannot promise you when. Please, please and another please take this advice back down to 32 bits for now until a driver get realeased I been a teach for years experience both flavors and I test for Microsoft its not Microsofts problem its the manufacturs not keeping up. If you found this information useful please vote fixya I would appriciate it because I reasearched it for you and came up with this proposal.



Thanks You

Posted on Apr 24, 2009

  • Grand Canyon Tech
    Grand Canyon Tech Apr 24, 2009

    That driver is beta its not promised to work..

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You need to install the x64 version of the drivers for the printer and it will work normally.

Posted on Apr 23, 2009

  • Ekse Apr 24, 2009

    Hi



    If the printer has 64bit drivers available on the website then that printer will work with 64bit vista. There are no special 64bit printers. I can't see the solution offered by the other expert but I suspect he has no idea what his talking about or is just plain lieing to you.

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