Question about Staples ID Armor SH2836ID2836 Shredder

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Won't turn off after shredding in automatic mode

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  • Suzanne Jones
    Suzanne Jones Oct 27, 2013

    When set to automatic shred, it never stops shredding when the paper has all gone into the bin. Keeps running. Can't leave it on Automatic. Have to turn it off & on manually.

  • Suzanne Jones
    Suzanne Jones Dec 04, 2013

    I tried this, thick cardboard in center only, no jammed paper visible to use tweezers on, soaking with WD-40 also no go. Still won't shut off automatically. I think I have to take it apart? Really really need it.

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  • 221 Answers

This means that sensor located in the middle of feed opening has been jammed in down position. To clear this sensor arm you can try shredding strip of thick cardboard, but running it through in the very centre of the feed opening. Failing that clear the jammed paper using tweezers in addition to that you could soak the blockage between rollers with WD-40 or some lubricant. Give it a good soak, once paper softened and loosened complete clearing jam with tweezers. Your unit will operate like a dream!! Good luck

Posted on Nov 04, 2013

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