S11 HD headphones are really quiet even at max volume with device and headphones

Hello Sandy Mayhew,

To connect your S11-FLEX HD with other devices follow the steps below:
1. Turn Bluetooth on for your other device. (phone, computer, etc.)
2. Turn headset on. (Please ensure device is charged)
3. Enter passcode, if prompted, on your other device. Passcode is 0000
4. When complete headset will say "Device 1 connected".

If an error is displayed, you can reset the settings to factory: press and hold the Power & MFB buttons together, then select Reset headset and try again.

Regards,
Lester S.
Motorola support

Have you checked out our Frequently Asked questions?

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Mark
Motorola Support

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Mark
Motorola Support

How do connect my S11 FLEX HD to other devices Ensure you know how to have your iPhone search for devices after you get S11-hd in pairing mode.

Hi Jeremiah,
I have this manual for you for your s11 hd headset.
https://motorola-global-portal.custhelp.com/ci/fattach/get/530692/1351281592/redirect/1/session/L2F2LzEvdGltZS8xMzk5NTcyNDcwL3NpZC9ZN2stOE1UbA==/filename/S11_SGS_ENSPFR_68017259001A.pdf

You can find it here. https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/91157

Mark
Motorola Support

faulty turtle beaches i guess

quisiera saber que programa tengo que bajar para un sorwas para ensender el telefono

Hi,

If you're trying to plug the speakers into the headphone connector that will happen.
Headphones are having a high impedance and those loudspeakers a low impedance.
That's why your volume is down. It stresses your audio-amplifier and even blow your finals.

Cheers,
Gerard

4 longshots to try, in case you haven't allready: 1. try connecting using a different cable 2. what are you trying to connect to the VCR out? note that CD players(other personal players as well) have a headphone jack and a line out jack, and you dont allways get the same vulume output from them. 3. in case you do have it connected to the line out, try connecting a different device, because some players have lower volume levels than others, which bring me to 4. some players have a setting that lowers volume level in order to protect your hearing when using headphones. you might have to disable that. I never ran across any receiver that let you adjust volume levels of individual outs, but it might be possible that a part needs replacement, or to get amped up, have more power directed to it. consult a service man. offcourse if you're still under warranty use it, go complain... Good luck!