Question about HP Officejet 4315 All-in-One Printer

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Printer keeps telling me that theres a paper jam but theres not

My printer keeps telling me that theres a paper jam but there isent one. an it wont let me print.

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  • adi May 11, 2010

    first, what is the brand and model #.

    thank you


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A small piece of paper is probably covering a sensor. Get a torch and dive in there.. have a good look

Posted on Apr 24, 2009

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Posted on Jan 02, 2017

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http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15403

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My 5610 all in one series keeps telling me that there is a paper jam. I have checked and there is no paper jammed in the printer. It won't reset. It keeps saying paper jam. Help!


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1 Answer

Paper Jam


Refer to www.kodak.com/go/itg and select all in one printers and then paper-jam . it will step by step show you on how to remove the paper-jam. if the printer does not work,after those steps Call kodak @ 1800 421 6699 and they will replace the entire printer for you free of cost.

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1 Answer

Paper Jam


try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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1 Answer

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if you've done alot of printing on that printer, then you're definitely in need for a maintenance kit (new rollers etc..)

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1 Answer

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Check rear door, it comes off, and also look to left and right sides of carriage paper gets scrunched into sides by head.

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