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How do i settle a batch from the previous day when the machine won't settle automaticly?

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You can hit settle key.. Grey Button on top.. It should print out a receipt stating Batch Successful

Posted on Nov 05, 2013

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1 Answer

How do I fix a Batch Erro QD-621-0108??


QD Error-basically is saying... quit duplicating. there is a transaction in the batch that is not allowing the batch to settle and it is failing, call your TSYS provider call center to have them look at the batch, either take out/ void- the transaction that is failing or causing the problem and then try to settle or have them force the batch thrueclear the data base and reset the batch number. This should fix the problem

Jan 09, 2015 | Retail Supplies

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What does must settle TSYS MEAN WONT TAKE CARD


This means that the batch file needs to be settled before more transactions can be made. Do a batch download and this should solve your problem. If you need more help call. Frank (775)338-6634

Sep 19, 2014 | VeriFone VX510

1 Answer

How to fix settle error RB-000-E0001H18000 on a hypercom t7plus


that error RB: means repeat batch / the batch was already sent and needs to be cleared out of the machine. TSYS also needs to clear it on there end too.

Sep 03, 2014 | Hypercom T7Plus Credit Card Machine

1 Answer

Why batch error RB-000-E0001H18000


That error RB: means repeat batch / the batch was already sent and needs to be cleared out of the machine. TSYS also needs to clear it on there end ...

Sep 03, 2014 | Hypercom T7Plus Credit Card Machine

1 Answer

Can you print a receipt from the previous business day?


Only if it hasn't "batched" yet.

You can press the "Reprint" button (second from right purple button) to reprint the last receipt. You can also print any receipt that hasn't batched yet (normally from the current business day) by entering the receipt number. You can guess the number if you don't know it. Number 1 is the first transaction of the day, number 2 is the next one, etc.

If for some reason your transactions from the previous business day didn't get sent as a batch to the processor successfully, you would be able to print receipts for them. Otherwise, contact your processing company, and they should be able to send you a copy of the receipt.

Jun 19, 2014 | VeriFone VX510

1 Answer

Vx 570 auto settlementIf I manually settle my VeriFone credit card terminal in the morning, why doesn't it auto settle at the scheduled time that night?


Most likely because you settled the day in the morning and your processor only allows one batch settlement per day.
The type of terminal in this case doesn't matter. Hypercom, Ingenico, PAX, Verifone etc... It is all about what the processor allows in the programming.

May 19, 2014 | VeriFone Retail Supplies

1 Answer

The amex card not read by machine. it shows on the screen:- settlement failed...


ANY card swiped when machine returns settlement failed error will probably return the same error. It's not the card - it's the batch stuck inside the machine. Whether manual batch or autobatch, sometimes the data IS actually transferred completely out of the machine but somehow the machine doesn't get that message from the backend server that settlement was completed *settlement failed* , there may have been some corrupted files, or maybe the settlement really did fail and is stuck and needs to be settled/batched out/transmitted to free up that terminal. Try simply settling that machine - press the down arrow (far left purple function key) ; press F2 Settlement and follow prompts.

Mar 29, 2011 | VeriFone VX510

1 Answer

Received an error message at close out RB00546E... Tech support tells me that my comuter operating system is too old to contract. Tell me to upgrade. Have a new computer coming Windows7. In the meantime,...


Would probably need the the entire error. The RB simply stands for Rejected Batch when you are trying to settle (I'm guessing with Vital/TSYS). the 00546 is the transaction number. This looks like a rather large batch. The transaction in question is the 544th transaction (the first two records to go over in the batch contain account information and your company information. So always subtract 2 from the number shown).

Without seeing the rest of the error, I can't say exactly what is wrong with the transaction. There should be a 3-4 digit number after the E in your response from the processor.

At any rate, depending on your version of PCCharge,there is a Batch Editor is included. It will be in (C:\Program Files\Active-Charge) for Payment Server or (C:\Program Files\PCCW) for Pro, and is named BatchUtility.exe. This will allow you to quickly view the batches and edit the transactions you need.

If Vital/TSYS is your only merchant account, then your batch will be named Visa1.xxx.Since it is now a rejected batch, it will be called Visa1.PCS (A regular batch should be Visa1.ENC for encrypted. Unless you are on a really old version). You should be able to open the Batch Utility, Open the bad batch by clicking find "Indeterminate" button, find the 544th transaction (if it's corrupt, you'll be able to find it rather quickly), and void it out. Keep in mind that this is not the same as voiding through the inteface, it is merely taking the transaction out of this particular batch, not voiding the transaction authorization. If it's a sale, you're authorization code will still be good (assuming it hasn't been over 30 days since you last settled). If it's a credit or void, there will not be an authorization number to worry about, and you can just dump the transaction altogether.

Make sure to take notes on the transaction so that you can run it as a post-auth (if it is a sale) after your batch is accepted. Once the offender is removed, you should be able to go back into PCC and settle as normal. You will get the message about "all indeterminate batches need to be closed first, blah blah blah", click "ok", check your totals and then attempt to process the settlement.

Good Luck and hope this helps.

Oct 16, 2009 | Go Software Inc. PCCharge Pro...

2 Answers

Nurit 2085


This is most likely cause by a crupt transaction or a transaction that is not aloud stuck inside the terminal. Once you batch out contact your processing comapnyask them if they see you current batch you jut settled. If so they will need to clear the the terminal and up the batch number. Just make sure all of your sale are settled with your processign comapny before you go ahead and clear the terminal.

May 14, 2008 | VeriFone (M19755014US1) Magnetic Card...

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