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Posted on Jan 02, 2017
Best to use the alcohol/cotton swab recommendation. When I first called Fellowes about cleaning the sensor, they told me never to spray compressed air into the shredder throat, but without much explanation. Later I discovered that the instructions on some of the compressed air cans specifically warn against using them to clear shredder sensors, as the flammable accelerant can leak out when the can is held at an angle and possibly ignite if a spark is generated by the machine.
This link will take you to the Fellowes FAQ page:
On the page click on "How do I clean the sensors on my (model) shredder." I depart a bit from the instructions in that I don't replace the two screws on the throat guide. That way, I can simply slide the media guide toward the front of the machine, lift up the throat guide and do my cleaning. Much faster and, in my opinion, not having the throat guide screws in does not seem to pose much of a safety issue.
Posted on Jan 22, 2009
SOURCE: Need Ativa X1800 Shredder Parts
Hey check out this link they service all types of shredders hopefully they should be able to service yours.
Posted on Jul 03, 2009
This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.
Posted on Nov 01, 2009
Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil
If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders
Posted on May 30, 2010
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