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I have a dell xps model WHL and s/n DGPXQ31. When powered up, the monitor power button never changes from yellow to green, and there is nothing on the screen. How can I get it to come up to the point that I can troubleshoot the unit.

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Below you will find my recommendations for troubleshooting this issue:

1. Reseat the power cord and verify a good power source.

To reseat the power cord, follow the steps below:

1.1 Power down the system.
1.2 Unplug the power cord.
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NOTE: There are two types of power switches:
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An electrical switch that has a short travel and almost no click.

A lit monitor LED can be any of the following:

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4. Swap power cables.

To try a known good power cable on the monitor, follow the instructions below:

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