Question about Vacuums

1 Answer

My Dyson DC25 suddenly had a small blue spark near the bristle section and now the bristles won't work. Hoover works but bristles won't turn. Any suggestions how I can fix it? Thanks

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

Hi Michelle,

I would suggest contacting Dyson right away and see if they will cover it under their warranty.

Also, I found their support site helpful as well. You will need the first 3-digits of your serial number (usually found behind the removable canister).

http://www.dyson.com/support.aspx

I hope that helps!

Denver Epoxy Garage Floors

Posted on Oct 12, 2013

Ad

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: Hi, Dyson DC25 brush bar very

    Hi there,

    Sorry to hear you're having difficulties with your DC25. If the cleaner feels heavy to push, it may simply be due to the machine's powerful suction - the soleplate is engineered to form a close seal with the floor surface for high pick-up. The tracklines on the carpet are nothing to worry about - they're a normal feature of operation of the revolving brushbar.

    It's also normal for the exhaust air from the motor to become warm after a period of use. I note you've stated that the filters are clean, but you might want to take a look at the video embedded below to check you've washed them correctly. Under normal use, they should be rinsed under cold water at least once every 3 months, and allowed to air-dry. No detergents should be used.

    If you have any further concerns about your DC25, please get in touch with us directly so one of our experts can provide the assistance you need. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Aug 04, 2011

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    Already replaced filters. Suction is fine. Only have short nap rugs. Is not picking up hair, thread small things on the carpets. I have cleaned the bristles on bottom as well.


    Turn the vacuum over with the bristles up. Turn on the vacuum and see if the bristles are turning. If not, then replace the belt that makes the bristles spin.

    Mar 05, 2016 | Vacuums

    1 Answer

    Bristles quit rotating and smelled like something was burning. It isn't the belt that turns the bristles. Can't afford a repairman, can you help me fix it?


    Belt can reamin intact but still jam and burn. It won't necessarily break. I suggest you remove the bottom of the vacuum where the bristles spins and where the belt is located. You may have something jammed in there. You may need to remove the bristle to get the belt out. Inspect the belt and replace after clearing the obstruiction.

    Sep 21, 2012 | Bissell 6594 PowerForce Bagless Upright...

    1 Answer

    HI, My Dyson DC07 Is excellent When I use the hose, But it's not so good on carpets. There is no blockage in the bottom hose & all the filters are clean. Also the belt & roller are working &...


    There's a possibility the bristles on the brush are worn down so much they no longer make good contact with the carpet, hence they don't brush certain types of debris into the airflow of the powerhead.
    You can check the brushes by gently stroking the palm of your hand along the brush area to see if the bristles make good contact. A visual check can also be made by looking at one side of the powerhead, line it up so you can see the other side. If the bristles can't be seen, the brush needs replaced.

    Jan 15, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    1 Answer

    Worn Dyson beater bar bristles


    Worn bristles are a fact of life for all vacuums with a brush roll. Where I work, we're changing them all the time! I don't think anyone has yet invented perpetual bristles. Sorry, but you'll have to fit a new one.

    Feb 21, 2010 | Vacuums

    1 Answer

    DCo7 too much suction hard to push


    This suggests that the bristles on your brush roller are worn out.  When the bristles are a good working length, rotation of the roller actually helps to pull the machine over the carpet. When the bristles wear down this effect is lost.

    May 20, 2009 | Dyson DC07 All Floors Bagless Upright...

    2 Answers

    The vacuum turns on, but the thing with the bristles doesn't spin. Help?


    no it can't be bypassed the motor is dc.the circuit board converts it from ac to dc

    Apr 12, 2009 | Hoover U8145-900 Savvy Bagless Upright...

    1 Answer

    Dark marks on carpet after using hoover


    these dark marks are burn marks from the beater bar itself. most walmart, kmart, and target shelf vacuums from hoover, dyson, and any cheeper vacuum has a hard bristle system. I've noticed even on the high end hoovers as well that they do the same thing. the best way to save your carpets is to see if there is a replacement beater bar that can be substituted for your vacuum. i dont know what style of beater bar that particular one is but check with your local vacuum repair center to see if they have something with softer brushes you can use insted otherwise i would recommend a new vacuum with softer bristles. usually something that is half as stiff as what is already on yur unit. you culd also try lifting the hight setting as a temporary solution.

    Sep 06, 2008 | Hoover U5450-900 Windtunnel Supreme Bagged...

    Not finding what you are looking for?
    Vacuums Logo

    Related Topics:

    78 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18394 Answers

    D. Floyd Kolb
    D. Floyd Kolb

    Level 3 Expert

    43501 Answers

    Are you a Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...