Question about Toshiba SD-R6372 (SDR6372S) DVD±RW Burner

1 Answer

DVD burner problems

We've tried 4 different DVD burners, 3 internal, 1 external, and have the same problem. You can load files and burn 1 DVD, but after that is done and you try to do another one from different files, it will not 'unload' the first one. You have to reboot the system to create another DVD. We have installed the latest BIOS for the motherboard, but it did not solve the problem. Computer specs: Windows XP, Intel D975XBX2 motherboard, Intel Core 2 Extreme X6800 processor, 2 GB Ram (The DVD burner in the 'Product' list is not necessarily the one we've used, but I had to pick one to submit my question.) Any suggestions?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,427 Answers

THE problem is your registery or other temp files windows or the software is using. TRY formatting and reinstalling. I dont think its hardawe i strongly believe its a problem with your windows or burning software
YOu can also try anoter burning software.. BUT I THINK youd need to format to solve your problem

Posted on Dec 30, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My Acer Aspire 5100 8X DVD±RW DL Burner Drive UJ-850 dvd burn only small files, don't burn movies completly. Itried with several programs like nero , image burn,gburn, etc....sometimes works well, the...

Instead of trying to remove the internal drive, which is still useful, do what I did and buy an external DVD drive, just plug it in with a USB cable...then you still have your internal for nornal stuff and you can move the external around anywhere to take care of the heavy duty stuff...good luck..pls rate this solution.

Apr 23, 2009 | Acer Computers & Internet

1 Answer

Cannot copy files to DVD disks

First of all you should have the recording tab ON. Have you tried burning using Nero instead of dragging and dropping? This may solve the problem.

However, if you prefer to drag and drop, try setting the write speed to a slower setting, even if the dvd burner has faster write capabilities.

1. I do not think it is a hardware issue.

2. You can try replacing the IDE cable, but if you can read the contents of the disk it does not suggest a communication issue between the drive and mobo.

3. I do not think that the burning software is to blame, when you drag and drop you are actually using a windows based burning software that is installed with the operating system.

4. set up your files to burn through nero, let the software do the work.

I had the same issue with my dvd burner, although slightly different error messages, solved it by using nero instead.

Apr 12, 2008 | E-Machines eMachines Desktop PC

1 Answer

New DVD burner won't read blank DVD-r's.

Make sure your burner software supports your burner. Older software doesn't read and write the newer burners properly.

Jan 15, 2008 | Computers & Internet

5 Answers

Cannot copy files to DVD disks

when i try to copy and paste file to DVD, through windows, a message appear says"windows encountered a problem when trying to copy this file." i dont know why, could someone help?
i'm upset now. :(

Dec 21, 2007 | Gateway GT4022 PC Desktop

1 Answer

Iomega CD-RW 52x24x52 External Burner wont burn

have you checked the web site for drivers update and which burning software are you using if you are using on board xp stop using this and got for nero burning if you are on xp sp1 and try and upgrade to xp sp2 or win 2000 sp4 and clean cd lense and try that if same resaults it's time to redo windows as you may have currupted dll files and change usb leads over if possable

Aug 13, 2007 | Iomega (32885) CD-RW Burner

1 Answer

Problem with my Iomega CD-RW External USB Burner

open and replace comunication cable.. HDD Cable,

Aug 13, 2007 | Iomega (32885) CD-RW Burner

2 Answers

DVD - Slow burning speeds

Unlikely that there is a problem with the drive itself, most likely cause is software settings - which burning software are you using? if it is nero 6 then once you click burn after arranging the files for burning, the burn info page should pop up. click on the burn tab and make sure that "determine maximum speed" is checked and that write speed is set to maximum. hopefully this should solve it, if not try setting write speed to one of the slower settings listed and see if you get a better result. Sometimes dvd drives can slow right down when you are trying to push them to go at maximum. if you want to check what it should be able to do, try also worth trying is updating the drivers to make sure you have the most recent version. Another thing worth trying if you haven't already is try a different brand or type of disc - just occasionally there can be clashes with certain types and burners - if this seems to solve it, don't throw your pack of discs away, give them to someone with a different burner. The final possibility is a power supply problem. If your PC's power supply unit has spare connectors for a drive then try a different one - possibly your supply doesn't have enough guts to run a more modern drive - take the drive out and try it in another pc with a higher power supply wattage rating. Hope this helps :)

Feb 28, 2007 | Sony DRU-820A DVD RW Dual Layer Burner

Not finding what you are looking for?
Toshiba SD-R6372 (SDR6372S) DVD±RW Burner Logo

Related Topics:

66 people viewed this question

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18420 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides