We've tried 4 different DVD burners, 3 internal, 1 external, and have the same problem. You can load files and burn 1 DVD, but after that is done and you try to do another one from different files, it will not 'unload' the first one. You have to reboot the system to create another DVD. We have installed the latest BIOS for the motherboard, but it did not solve the problem.
Computer specs: Windows XP, Intel D975XBX2 motherboard, Intel Core 2 Extreme X6800 processor, 2 GB Ram
(The DVD burner in the 'Product' list is not necessarily the one we've used, but I had to pick one to submit my question.)
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Re: DVD burner problems
THE problem is your registery or other temp files windows or the software is using. TRY formatting and reinstalling. I dont think its hardawe i strongly believe its a problem with your windows or burning software
YOu can also try anoter burning software.. BUT I THINK youd need to format to solve your problem
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make sure that the dvd burner is getting enough consistent power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall hope this helps
have you checked the web site for drivers update
and which burning software are you using if you are using on board xp stop using this and got for nero burning if you are on xp sp1 and try and upgrade to xp sp2 or win 2000 sp4 and clean cd lense and try that if same resaults it's time to redo windows as you may have currupted dll files and change usb leads over if possable
Unlikely that there is a problem with the drive itself, most likely cause is software settings - which burning software are you using? if it is nero 6 then once you click burn after arranging the files for burning, the burn info page should pop up. click on the burn tab and make sure that "determine maximum speed" is checked and that write speed is set to maximum. hopefully this should solve it, if not try setting write speed to one of the slower settings listed and see if you get a better result. Sometimes dvd drives can slow right down when you are trying to push them to go at maximum.
if you want to check what it should be able to do, try http://www.pcpro.co.uk/reviews/87363/sony-dru820a.html
also worth trying is updating the drivers
to make sure you have the most recent version.
Another thing worth trying if you haven't already is try a different brand or type of disc - just occasionally there can be clashes with certain types and burners - if this seems to solve it, don't throw your pack of discs away, give them to someone with a different burner.
The final possibility is a power supply problem. If your PC's power supply unit has spare connectors for a drive then try a different one - possibly your supply doesn't have enough guts to run a more modern drive - take the drive out and try it in another pc with a higher power supply wattage rating.
Hope this helps :)