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I GET POP UP ADS WHILE WATCHING NETFLIX HOW DO I GET RID OF THEM BEFORE WATCHING A MOVIE.

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Netflix does not push advertisements to members using our service. If you are experiencing advertisements or pop-ups when streaming video from Netflix to your computer, your computer or browser has most likely been compromised by malware.
To resolve this issue, use the anti-malware, anti-adware or anti-virus software recommended by your computer manufacturer or a trusted IT professional.
While Netflix as a company does not endorse or advocate specific vendors, our Support Engineers have successfully used Malware Bytes (http://www.malwarebytes.org/) to clean up these types of infections. Keep in mind that malware can evolve, or other malicious programs may cause similar problems. Here is list of reputable software vendors that sell or provide free tools to help combat these types of attacks on your PC or Mac:

Posted on Oct 16, 2013

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Posted on Jan 02, 2017

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I have tried to get rid of ads that popping up when i am watching a programme tried using the chrome site still doesent stop them thank you


Try uninstalling or disable suspicious extensions and clear the cache and cookies. Then restart the browser. And download and install Adblock Plus.
Internet Explorer: Go to Tools > Manage Add-ons.
Google Chrome: Menu > More tools > Extensions
Mozilla Firefox: Menu > Add-ons. Here is a blog which provides you with more removal methods.
Adware Trymytools Fix Your Malware Virus Issues

Dec 05, 2016 | Computers & Internet

3 Answers

How do I get a movie that I have selected from netflix that is playing on my laptop to move to my tv. I have apple tv.


very simple login find the movie that you were watching and play. I do it all the time between my computer and my smart tv.

Jun 20, 2015 | Netflix

2 Answers

Why do I not have color on Netflix??


It could a number of things first if you are watching on the computer I would suggest seting the display for 16 bit color rather than 32 bit. Make sure no other program is runniing like anti-virus, etc., when watching a movie. Check the settings on the monitor too.

Now if you are watching Netflix on a Smart TV or through a Media Streamer, then check you settings the TV and if through a Media Streamer check the connectons. Good Luck.

Mar 09, 2015 | Netflix

1 Answer

How can get netflix to play on my labtop?


  1. Clear browser cookies
    Your browser may be referencing an out-dated or corrupted setting in the cookie file.
    1. Go to netflix.com/clearcookies to clear the Netflix cookie. This will sign you out of Netflix.com.
    2. Select Netflix Home, then Member Sign In to log back in and play your movie or TV show again.
  2. Restart your browser
    Sometimes restarting your browser can clear this issue.
    • Quit your browser, restart it, and play your movie or TV show again.
  3. Try another browser
    A browser extension, plug-in or add-on may be causing this error. Try playing your movie or TV show in another browser.
    • If you're unable to play your movie or TV show in multiple browsers, there may be a problem with the Silverlight Plug-in used by Netflix.com.
try this
You may be running an outdated version of the Silverlight plug-in, or the plug-in may have become corrupted.

To uninstall the Silverlight plug-in:Windows 8
  1. Quit all open browsers - including this window! You may want to print the following steps.
  2. Swipe from the right edge of the screen, then tap Settings. (If you're using a mouse, point to the lower-right corner of the screen, then clickSettings.)
  3. Select Control Panel
  4. Underneath Programs, select Uninstall a program.
  5. Locate and select Microsoft Silverlight
  6. Select Uninstall
Windows 7/Vista
  1. Quit all open browsers - including this window! You may want to print the following steps.
  2. Click on the Start Button
  3. Select Control Panel
  4. Select Programs & Features
  5. Locate and select Microsoft Silverlight
  6. Select Uninstall
Windows XP
  1. Quit all open browsers - including this window! You may want to print the following steps.
  2. Click on the Start Button
  3. Select Control Panel
  4. Select Add or Remove Programs
  5. Locate and select Microsoft Silverlight
  6. Click Remove
To install the latest version of the Silverlight plug-in:
  1. Navigate to the Watch Instantly home page and click play on any title.
  2. Follow the prompts to download and Install Silverlight on Your Windows PC.
if your using Firefox

From the black screen:
  1. Click the orange Firefox button in the upper-left corner of the browser window.
  2. Select Options.
  3. Make sure there is a check mark next to Add-On Bar.
  4. A bar should appear along the bottom of the browser window. In the bottom left corner of the bar, click the red stop sign.
  5. Click Disable on movies.netflix.com.
  6. Press the back arrow to return to the Instantly Watch home page.
  7. Try playing your movie or TV show again.
If disabling Ad Blocker causes you to see ads when streaming from Netflix, please see our Ads and Pop-ups When Streaming to Your PC or Macarticle.

Jul 19, 2014 | HP Computers & Internet

1 Answer

When watching a movie the movie is constantly stopping to download. Why is this happening


I had a similar problem which obviously takes all enjoyment out of watching a movie. I was told by my internet provider that my bandwidth wasn't enough and that my equipment was too slow. An upgrade of both internet and PC would fix it..

Dec 26, 2013 | Netflix

1 Answer

How do i get rid of pop up ads on words with friends


From my understanding you can purchase tolkens that you then use to get rid of the one ad at a time. The game is free because of these ads, so you have to pay to dump them.

Apr 04, 2012 | Computers & Internet

2 Answers

Computer shuts down watching netflix.........1/2 way into a movie Dell Inspiron 1525mj


The most likely thing is that you need to adjust your power savings settings on the computer in Control Panel. Watching a movie doesn't register as "activity" to the system so if you are set to Sleep or Hibernate after an hour that would typically cut you off half way thorught the movie.

You can change the power savings settings or every 30-40 minutes move the mouse around or click the keyboard etc. to restart the timer.

Sep 07, 2009 | Dell Inspiron 1525 Laptop

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