Question about Computers & Internet
Netflix does not push advertisements to members using our service. If you are experiencing advertisements or pop-ups when streaming video from Netflix to your computer, your computer or browser has most likely been compromised by malware.
To resolve this issue, use the anti-malware, anti-adware or anti-virus software recommended by your computer manufacturer or a trusted IT professional.
While Netflix as a company does not endorse or advocate specific vendors, our Support Engineers have successfully used Malware Bytes (http://www.malwarebytes.org/) to clean up these types of infections. Keep in mind that malware can evolve, or other malicious programs may cause similar problems. Here is list of reputable software vendors that sell or provide free tools to help combat these types of attacks on your PC or Mac:
Posted on Oct 16, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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