Question about Microsoft Office Outlook 2003 for PC

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MS Outlook office pro 2003 The "Inbox" at the bottom has a icon similar to the "Archive" icon that I have trying to get rid of. When trying to delet it a dialogue box appears stating there is an error "This error usually appears if the OST or PST file you are using is: -Unavailable -Protected with file permissions -On a share on a server and the network is down -Corrupt To correct this problem, store the OST or PST file on the local computer." I belive it to be Unavailable or Corrupt" Please phone me so we can walk throught the process to get rid of it. Thanks Stefan 403.208-0770 (Calgary AB)

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  • pep88 Apr 25, 2009

    Hi I have a twist on a question solved by you from another user of Office Professional 2003 re Outlook duplication of the personal folders.

    M problem is similar BUT it is an icon that looks like the 'Archive" icon but when left click on it I get a dialogue box saying "The set of folders can not be opened" if I take it a step further and open the Help portion then it reads:

    "This error usually appears if the OST or PST file you are using is:

    Unavailable

    Protected with file permissions

    On a share on a server and the network is down

    Corrupt

    To correct this problem, store the OST or PST file on the local computer.

    You may also want to run the scanost.exe and scanpst.exe tools to verify file integrity."



    If I try to right click then a red X is over the icon and the script to the right says: Close "<0w#25>" .

    Years ago I did solve my Personal Folders issue by deleting one of the Registry Edit files. I have tried to find the culprit in the Reg edit files again but with no luck. Any ideas? Help! Thank you Stefan
    ps if you like I could send you a screen shot of the offensive issue Thanks Stefan 403.208.0770 or I could call you.

  • pep88 Apr 27, 2009

    Hi I have a twist on a question solved by you from another user of Office Professional 2003 re Outlook duplication of the personal folders.

    M problem is similar BUT it is an icon that looks like the 'Archive" icon but when left click on it I get a dialogue box saying "The set of folders can not be opened" if I take it a step further and open the Help portion then it reads:

    "This error usually appears if the OST or PST file you are using is:

    Unavailable

    Protected with file permissions

    On a share on a server and the network is down

    Corrupt

    To correct this problem, store the OST or PST file on the local computer.

    You may also want to run the scanost.exe and scanpst.exe tools to verify file integrity."



    If I try to right click then a red X is over the icon and the script to the right says: Close "<0w#25>" .

    Years ago I did solve my Personal Folders issue by deleting one of the Registry Edit files. I have tried to find the culprit in the Reg edit files again but with no luck. Any ideas? Help! Thank you Stefan

    ps if you like I could send you a screen shot of the offensive issue

    Screen shot below shows the ”+file folders” I want to get rid of.

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Basically what Outlook is stating is that you just cannt do what you want "unless" the file is made to be a local (on your computer) file or the security of the file is lightened if that's the case. If you are in a network environment, you may not be able to delete the folder and would need to have an administrator get involved. If this is a non-networked machine then it's most likely rights on the files.

Sorry - but cannot phone you. Hope this helps.

Posted on Apr 24, 2009

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