Question about Olympus SP-550 UZ Digital Camera

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Zoom Error message

Olympus 550 UZ "Zoom Error" message after the camera is turned on and the lens retracts.

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The problem you are describing is a problem with a sensor in the lens assembly of the camera. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $167.85 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

Posted on Apr 29, 2009

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Posted on Jan 02, 2017

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1 Answer

An error information shows up: ZOOM ERROR


You need to send the camera back to Olympus for proper diagnostics and service sounds like there is a electronic fault in the lens zoom assembly which will most likely need to be replaced

Jan 10, 2016 | Olympus SP-550 UZ Digital Camera

1 Answer

Olympus SP-550 UZ - the lens will not come out. Says Zoom error.


Take it to a good camera shop some do repair most dont. The problem most likely is the pinion gear has been moved off the gear that runs the lens in an out. I have gently taken them apart before anrepaired them. It is a trying job, believe me. This is why I never recommend point an shot camera to anyone. You cant remove the lens an the slightest bump will disturb those cameras. You have a noce camera, but I hope someone will try to set it right for you.

Jan 28, 2015 | Olympus Cameras

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Hi Ive got an Olympus SP-550UZ digital Camera


Hello

Thank you for using FixYa for your problem

Always check the batteries first but if is it still giving the same fault, your camera is faulty. "Zoom error" is repairable
It should be taken to an authorized repair centre for a repair estimate. Very few digital cameras have any user-serviceable parts.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Feb 21, 2010 | Olympus SP-550 UZ Digital Camera

2 Answers

Zoom error


reset camera but it would appear that the lens is not functioning properly and would need repair

Sep 06, 2008 | Olympus SP-550 UZ Digital Camera

1 Answer

Zoom error


unfortunately no reset can help... repair ... olympusamerica.com/repair

Jun 05, 2008 | Olympus SP-550 UZ Digital Camera

3 Answers

Zoom Error


We had this problem for about 2 weeks, we discovered that having the camera auto retracted after the "ZOOM ERROR" message, giving the camera couples of light slaps (slap the camera's LCD side and aim the camera down), this fixed the camera right away

Mar 03, 2008 | Olympus SP-550 UZ Digital Camera

1 Answer

ZOOM ERROR


zoom error usually comes from lens off track or bent.. definitely needs repair

Feb 10, 2008 | Olympus SP-550 UZ Digital Camera

1 Answer

Olympus Camera


if you go to the olympusamerica.com/store you will see the telephoto lens but you will need the cla-10 adapter to use it with your camera
although you do get more telephoto with it... you can turn the digital zoom on in the camera and go to 90+ times zoom

Jan 28, 2008 | Olympus SP-550 UZ Digital Camera

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