Question about Dell Latitude C400 Notebook

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CD/DVD rom. CD part - does not work

Good afternoon! I have a problem with my CD/DVD ROM. DVD disks work OK, but it cannot see CD disks. I tried different CD disks. Once a DELL installation disk worked, but others - no. And later even this DELL disk did not work again. Previouselly my CD/DVD ROM worked OK. Windows was reinstalled successfully when hard drive corrupted and was replaced under DELL warranty. Please help, if anyone can! I cannot install software because of this!!

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Re: CD/DVD rom. CD part - does not work

Inside your DVD rom is two heads I believe they are diamond both do the same things which is to read them. The CD head is poked (Broken). Try cleaning it with the proper solution. If its no go then the latter I am afraid stands!.

Posted on Sep 25, 2007

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Dvd rom not working propetly

Please try to insert another disk for testing.
If nothing works then try to check with another DVD rom for testing.
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I would first suggest to clean the drive with a cleaning disc, can be purchased at any electronics store, it's a cd with microfober brushes on it that cleans the drive as this disc spins.

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T-20 does not recognize cdrom. When I check device for the drive, it has an !, I have uninstalled and reinstalled the driver, and it still won't recognize the D drive..HELP

Your problem seems the device it not detected properly or is not being assigned a drive letter. First try this, Right-click "My Computer" > "Manage" and then click on "Disk Management", you'll be able to see Cd/Dvd-Rom drive on the lists of available Disk Management snap-ins, right click on the Cd/Dvd-Rom and click "Change Drive Letter and Paths" or it could be "Assign Drive Letter and Paths", once you click it, another dialog box will open up, click "Change" and assign a drive letter from the lists (you'll see an option as a drop-down-list), click "Ok" and restart your computer. You will be able to see the Cd-Rom drive in the My Computer directory.

If this doesn't fix your problem, you need to check the connectors of the cd-rom, means you need to unmount it from the machine and clean the connectors on the cd-rom and on the computer.

It's also possible that the cd-rom itself is defective, in that case, your only solution is replacing with a new Drive.

Good Luck.

Thanks for using FixYa.

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how old your loptop because it possible cuase your life duration of your dvd/cd rom or it may cause of these issue try to test another kind of cd/dvd and the problem it the same maybe your optical lens in your cd/dvd rom dirty or damage try to clean it by using of insert the dvd/cd cleaner first your cd/dvd rom ok!...

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Greetings my friend, regarding on your problem try to check or clean your CD/DVD ROM. Try to clean it with disk cleaner cause sometimes we forgot to cleam the important part of CD/DVD ROM its eye the one that reads all the dat in the disk. So try to clean it and play the disk again after you clean. Also try to clean also the disk you want to insert in your CD/DVD ROM in order to prevent this problem again.

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i think this is a common problem we encounter when DVD rom lens is becoming faulty. it can only read cd but not DVD then after some time wont read any disk at all. if your drive still has store warranty it would be best to claim the warranty. i tried fixing this kinda problem but it cost me almost the price of a new 1 LOL.

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check that the drive is present in device manager
if it is, try a cd cleaner in the drive,if it is not, search for hardware changes ,it may find the drive and set it up, but the drive may have just died.

good luck

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1 Answer

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Find a technician who can do it for you - or if you are conversant with computers you get an eternal dvd rom Drive and use it. Have you tried the floppy drive if your computer has any? or the flash disk?

please try one these options.

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