Question about Corel Paint Shop Pro 9

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Corel Paint Shop Pro (any version) crashes while loading

Off late.. when i needed to edit a pic ... i opted for PSP .. which i hadn't used for a long time.. and Everytime it started loading after i clicked the icon ..
As it used to load all the presets the normal way .. It crashes the Moment the PSP window opens..
I've tried Re-installing the program
I've Even tried different versions of it..
But the problem still persists..
Any help !?


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  • David Shaub May 11, 2010

    Run a registry cleaner. I still use Corel 8.0 but I had to clean the registry after a while. I had the same issues.

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I recently faced problem in paint shop pro x2...PSP was just freezes or stuck at load...i reinstalled it...It loaded successfully this time but soon became freezes when i shut it off and tried to run again....Now wht i did is this......
PSP Plugins was some whr incompatible or something other problem with Adobe CS4 Plugins..coz i redirected PSP to get load not just its own Plugins but also load Adobe CS4 Plugins as well....and thats whr my Problem started......
So wht i did is...just Cut the Plugins of Adobe CS4 to Desktop(for temporary purpose) and Load PSP again ...and it ran all fine...:)now i went to File/Preference/Locate File and remove the Path towards the Adobe CS4 plugins.....and then same Cut and paste Plugins(which i put on desktop) back to Adobe CS4 Folder......Now no problem at all....chao...

Posted on May 30, 2009

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Posted on Jan 02, 2017

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Hi, I got a fabulous response from Corel and it fixed my same problem! Here is what they sent me. The first step did not work alone, but may have been necessary for the second step to work properly. Good luck!
=================================================

We are working on a permanent fix for this issue. Use the following workaround to allow launching of Paint Shop Pro Photo versions X1 or X2:
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Database file locations
On Windows XP: C:\Documents and Settings\<username>\Application Data\Corel On Windows Vista: C:\Users\<username>/AppData/Roaming/Corel Here are instructions to easily delete the ImageDB.db file.
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  2. Type %appdata% and click Ok (or push Enter on keyboard on Vista systems).
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You should now be able to successfully run Paint Shop Pro Photo. *NOTE: if you receive a message that the file cannot be deleted or is in use, Restart the computer, then immediately try deleting the file. It should delete fine after a restart.
If Paint Shop Pro Photo X2 still hangs or is slow responding, try the following: Do the following to delete the Paint Shop Pro Photo X2 Database files. The program will recreate the files upon next launch. First Close Paint Shop Pro Photo X2 if is it running.
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  2. On the Windows® Explorer Tool bar, Click the Up Folder button. The Up Folder button looks like a folder with a green arrow pointing up. If you don’t see it, Click View | Go to | Up one level. (On Vista, click Organize | Layout | Menu bar. Once displayed, go to View | Go to | Up one level).
  3. Double click on the Application data folder. NOTE: The Application Data folder is a hidden folder. Make sure you have enabled viewing of Hidden files and folders to see this folder. We have included instructions* below for enabling this view.
  4. Double-click on the Corel folder.
  5. Delete all content in the Corel Folder and then close this window
  6. Try running Paint Shop Pro Photo X2 again and note how it functions.

* To enable viewing hidden files and folders do the following:
  1. Go to Tools | Folder Options.
  2. Click on View tab.
  3. In the large white area marked Advanced settings, check the "Show Hidden Files and folders" radio button.
  4. Click OK to accept this setting. You should now see the Application data folder as described above.


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2 Answers

Jasc Paint Shop Pro 9


I think the better place to learn is the website of the vendor, i.e. http://www.corel.com/servlet/Satellite/us/en/Product/1184951547051

Go to the site and navigate 'Whats new' and you can get many more tricks from there..

iqbal

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