Question about Acer Aspire™ T180 PC Desktop

1 Answer

Acer T-180 hangs at "Verifying DMI Data"

Hello,  Thanks for having me.My sister brought her computer to me saying "it ran slow for awhile and now it won't start".......

Acer T-180 desktop hangs on boot with error "Verifying DMI Data".
My main question is, if the HDD is disconnected and I still get the DMI error, doesn't that eliminate the HDD as a cause of the problem?

I have cleared the CMOS, reset the BIOS, flashed the BIOS (using the same version that was already on it), removed all unrequired cables and peripherals, tried one RAM stick at a time, checked boot order, checked all BIOS settings, tried many different BIOS settings, loaded default BIOS settings. 
I have tried all suggestions after reading numerous threads on here and elsewhere.
That seems to narrow it down to a bad motherboard. Wouldn't you agree?

Perhaps I should mention that I can hit ALT-F10 and get to the Acer E-Recovery Application, but have stopped short of doing a factory default restore in an attempt to save data. She has no backup.

Thanks greatly in advance for any suggestions or assistance in this matter!
Tony S.


System specifics: Acer AST180 UD440-A, AMD Athlon x2 4400+, 1 GB Ram, 320 GB Sata, Windows Vista Home Premium, probably no SP1 on it yet.

Posted by on

  • lanesend Apr 24, 2009

    Thanks for the reply CLCTECH,
    I was able to get the machine booted by using a recovery disc from another manufacturer.
    It was a simple matter of forcing the CD to boot first, then although it said it did not support using a recovery CD and could not continue, I was able to reach the F8 boot screen and used "Last Know Good Config"....and it booted. Not sure if the "issue" is fixed, but at least I was able to backup her data and will do an E-Recovery if necessary.
    Thanks again.
    Tony

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 52 Answers

The cause of this problems is a corrupt boot files, Settings for hard disk drive are not correct,Floppy diskette or CD in computer causing issue, Boot devices not set properly, BIOS corrupt or misc. hard disk jumper setting not set properly, Connections loose or disconnected, Bad Hard disk drive or other bad hardware.

Note: Try this first. Check the cable setting of your hard disk in the BIOS. try swithching it to IDE, SATA, RAID. save your seetings and restart your computer.

if problem still exist... Follow this steps..

Step 1: If you have a USB stick with capacity of 4Gb and up or another hard disk... try installing a fresh Operating System in the USB stick or in the extra hard disk that you have.. after you install.. boot to bios and set the Primary boot in the extra hard disk or Removable Device (USB) save your settings and restart.. your computer will start normally booting the windows in your newly installed extra hard disk or USB stick. when you are in the Desktop, now try accessing your old hard disk and copy your files.. after you backup your files to the new installed hard disk. go to step 2.

Step 2: Turn off your computer... uninstalled the newly installed hard disk or USB.. after you uninstalled the hardware.. turn on your computer and reinstall your Operating System again. if the problem still exist go to step 3.

Step 3: if the problem stil exist. i think ther is something wrong with your hard disk.. try installing the OS again in second partitioned of your hard disk.. create first partition, then second partition. then installed your OS in second partition... if the problem still exist and you cannot go to windows desktop.. maybe your hard disk drive is damaged...

Hope I Can Help

CLCTECH

Posted on Apr 23, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Computers comes on and it goes to verifying dmi pool data and comes back with error msg....or after its been unplug for awhile it goes back to normal but after awhile it freezes up and then when hard reset...


During the verifying dmi pool data stage of boot, the Motherboard is trying to 'poll' the devices in your PC. This is governed by the BIOS settings in the CMOS chip. It is possible to have a defective CMOS chip, but rare. It is possible to have invalid or corrupted BIOS data in the CMOS chip--which can be cleared to a 'default' state. You stated that if it is unplugged for a time, that it will 'go back to normal', the corruption is being reset. If your BIOS is set to be 'shadowed into memory' for faster loading, then Disable that feature and see if the problem is corrected.
You would need to open the Tower and locate the Motherboard Model (like P5SD2-VM) then look on the internet for the Manual for that model and see if there are any BIOS settings for the 'shadowing' of the BIOS.

This problem can also occur if there are SATA drives in the Tower and 1 or more are not being detected, (depending on the BIOS MFR,) this happens to older boards with SATA ports, much more than late model ones; so while you have that side-panel off, remove and re-connect all of your Power and Data cables to the Hard drives and the Optical drives, (CD/DVD.)

Jul 31, 2011 | Acer Aspire AM1610-U1201A PC Desktop

2 Answers

Stuck at verifying dmi pool data


Try restarting in Safe Mode, press F8 at bootup and then either troubleshoot or do a system restore.

Feb 02, 2010 | Acer Aspire M1100-B1300A Refurbished AMD...

1 Answer

DMI Pool Data, Acer


You need a higher computer specification for Windows 7.

Acer Aspire T310 is design only for Windows XP Home/Professional and Windows 2000 according to Acer Support Page:

http://support.acer.com/acerpanam/desktop/0000/Acer/AspireT310/AspireT310sp2.shtml

Jan 20, 2010 | Acer Aspire T310 PC Desktop

1 Answer

Wont start up grey screen with warning verifying dmi pool data on my desktop pc which is acer aspire


well varifying DMI pool data is not a warning its a process where your system hangs. install new windows or repair the old one.

Jan 07, 2010 | Acer Aspire E380 ASE380-UD500A PC Desktop

5 Answers

This Acer AST 160 I'm working on crashed...


Computer stops at verifying dmi pool data. Issue: Computer stops at verifying dmi pool data.
Cause: This issue can be caused by any of the below reasons.
  1. Corrupt boot files on the computer.
  2. Settings for hard disk drive are not correct.
  3. Floppy diskette or CD in computer causing issue.
  4. Boot devices not set properly.
  5. BIOS corrupt or misc. setting not set properly.
  6. Connections loose or disconnected.
  7. Bad Hard disk drive or other bad hardware.
Solution: Corrupt boot files on the computer
If the computer has no bootable files on the drive it is attempting to boot from it is possible that the computer may halt at " verifying dmi pool data..."
To resolve this issue:
  • Boot from a bootable floppy diskette. Ensure that this diskette was made on the same Microsoft Windows operating system that is installed on your computer.
  • Once at the A:> prompt type "sys c:" and press enter. This should report the message "File system transferred." Once transferred remove the diskette and reboot the computer.
If the computer continues to not boot attempt to re-create the master boot record by booting from the bootable floppy diskette again. Once at the A:> prompt type "fdisk /mbr" and press enter. This should return you to the prompt without giving you any message. Once at the prompt remove the diskette and reboot the computer.
Additional information about the "fdisk /mbr" command can be found on document CH000175.
Note: The above information only applies to Microsoft Windows users. If you are running a Linux / Unix variant or other operating system such as OS/2 and the computer is freezing at this DMI message ensure that Linux / Unix has been properly installed first and/or your boot manger is not corrupt.
Settings for hard disk drive are not correct
The computer freezing at "Verifying dmi pool data..." may be caused when the hard disk drive settings within CMOS are not set properly. Enter CMOS and verify that the hard disk drive settings are set properly and/or that it is set to Auto Detect. Additional information about entering CMOS setup is found on document CH000192.
Floppy diskette or CD in computer causing issue
Verify no floppy diskette or CD is in the computer. In some cases the computer may be trying to boot from either of these drives causing issues with the boot sequence.
Boot devices not set properly
The computer stopping at " verifying dmi pool data..." can be caused when the boot devices on your computer are not set properly in CMOS. First, verify that no CD or diskette is in your computer. If a CD or diskette is in the computer attempt to remove this first to determine if it was attempting to boot from it.
If No CD or diskette is in the computer and your computer still halts at the DMI message enter CMOS setup (steps found on document CH000192) and verify that the boot options are set properly. We commonly recommend that the floppy be set the first boot device, hard drive as the second boot device and the CD-ROM as the third boot device.
BIOS corrupt or misc. setting not set properly
If none of the above recommendations have resolved your issue

Sep 10, 2009 | Acer Aspire T160 (AST160UA3400) PC Desktop

1 Answer

Acer desktop T180 is stuck on verifying DMI pool DATA..


verifying DMI( Data Migration Information/or Dynamic Migration Information) pool data refers to hard disk function. check the hard drive to see if it functioning properly.

Jul 12, 2009 | Acer Aspire T310 PC Desktop

1 Answer

Acer Aspire AM3100-U3202A ''hard drive'' will not boot up


That could be a hardware failure of some sort, or because you added a new hardware device. The "DMI pool" code has nothing to do with Windows, but is part of Plug and Play. Windows has not even loaded yet. It is the System Board BIOS startup code checking the hardware configuration, and setting system board resources for Plug and Play to use. Go in to the system board BIOS (normally DEL key when first powering on) Look in the PnP or PCI Configuration section, for an entry "Reset Configuration Data. It will show Disabled. Change it to Enabled, and save the new configuration and reboot. BIOS will set it back to Disable after it clears the DMI data and rebuilds it. The first time through, it will take a long time, but after that it should not hang. Unless there is a hardware problem with one of the adapters on the system board or PCI bus.
I have seen CD-Rom drives cause this hang, if there is a CD in the drive. So make sure there are no CD's in the drives when you start up.

Apr 01, 2009 | Acer Computers & Internet

1 Answer

Computer says something about verifying pool data


If it says something along the lines of verifying dmi pool data then you might have a problem with your BIOS ( the setup utility you refer to ). Here is a URL that describes a solution to this problem, it is pretty intense if you don't have at least above average computer skills - http://www.duxcw.com/faq/computer/dmi.html. Let me know if you need any further assistance with this.

Serge C.

Mar 30, 2009 | Acer Aspire T180 PC Desktop

1 Answer

Cant boot pc


hi i have put together a pc but when i power it up it say soft menue has changed and then says verifying dmi pool data pls can anyone help thanks

Sep 04, 2008 | Intel Motherboard

1 Answer

Acer descktop t-180 stuck on "verifying DMI pool DATA"


Remove and clean the memory with soft material and then fixed it back and then start the system.

If not solve then;

Remove the Hard drive and fixed back then boot the system,

If not solve then;

When booting press "F2 or Delete" to enter the bios setup.

In there find the "Load BIOS Default setting" and select and then enter.
Press "F10" to save and exit setting.

If not solve then;

REmove and replace the CMOS Battery and then do this Again
""When booting press "F2 or Delete" to enter the bios setup.

In there find the "Load BIOS Default setting" and select and then enter.
Press "F10" to save and exit setting."

If same problems Occur;

Try examine the motherboard maybe some portion on it overheat. in this case"Mother board damage" However if found nothing on the board "

do not hesitate to notify me for further instruction.

Jan 06, 2008 | Acer Aspire T310 PC Desktop

Not finding what you are looking for?
Acer Aspire™ T180 PC Desktop Logo

531 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18389 Answers

Mohammed Ebrahim M
Mohammed Ebrahim M

Level 3 Expert

586 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1144 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...