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Unlock puk without knowing mobile number

I have an old o2 sim, i cant remember the number and its asking for the PUK... i cant call as this is now my only sim - any ideas?

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  • thomwickham Apr 23, 2009

    thanx for the advice - i cant call due to the phone being locked... and there arent any stores near by i can get to outside of work time. Its an registered sim card, so i no they wont need to pass dp... i just wondered if anyone knows of any internet based system i can input the sim card serial number which will give me the mobile number... which i can then use to unlock it online at o2...
    Cheers


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  • 122 Answers

Hi
try calling customer services at O2 or call into an O2 store. They maybe able to tell you the number from the sim number?
They will ask you to answer some security questions which are how much credit is on sim? When you last topped it up? How did you top it up?(i.e. voucher or etop up swipe card) If you cannot answer these then I am afraid they will not be able to give you the number (data protection act).
Good news is that if you go to an O2 store you can pick up a new free sim as long as you put £10 of call credit on it. Hope that helps?

Posted on Apr 23, 2009

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Cant find out my puk code i put the rong password in to many times


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Subject: How to unlock a SIM card
Customer's exact description: Cant find out my puk Problem with the Cellular Phones
cant find out my puk code i put the rong password in to many times


PUK Codes

A PUK (PIN Unlock Key) code is required to unlock SIM cards that have become locked following three successive incorrect PIN entries. If your SIM card becomes locked, you will need to get a PUK code from AT&T to unlock your SIM card.

Since I don't know the name of you carrier, I'm using AT&T as an example. Most carriers use the same methodology though the wording may be different.

You can obtain your phone's PUK code from AT&T in one of these ways:

• Log in to myAT&T online
• Use our Technical Support Chat.
• Contact Customer Care


To get your phone's PUK code online:

? Log in to myAT&T.
? From the myAT&T tab at the top of the page, hover over the Wireless link and select Phone/Device under the My Wireless Service heading.
? From the My Phone/Device screen, select the Unblock SIM Card link under the My Make & Model heading.
? The Unblock SIM screen will display your PUK code and will give you instructions for unblocking your SIM Card.

Once you receive your PUK code, you will need to enter it into your phone to set a new PIN code.

Note: If you enter the wrong PUK code 10 times in a row, your SIM card will be invalidated, and you will need to purchase a new SIM Card. The phone will display the following error: "PUK blocked call operator."

You can also do it without any assistance from anyone, However, be sure to read the following carefully because there are pitfalls.

Although most people remember their primary SIM PIN code, those other codes - used for various verification purposes - are never to be found when needed. Below we've included a set of short codes which, when entered on a handset's standby screen, will let you easily change PIN and PUK (short for Pin Unlock Code) codes - but keep in mind, they may not work with all handsets and mobile operators.

More importantly, when changing ones PUK codes there'll be no help to get from the mobile operator if the new codes are forgotten, so make sure to write any changes down alongside the old PUK codes. Also, please note that the codes should be entered without the spaces shown below.

Change SIM Card PIN

** 04 * old PIN * new PIN * new PIN #

Change SIM Card PIN 2 (Write down the new code)

** 042 * old PIN * new PIN * new PIN #

Change SIM Card PUK (Write down the new code)

** 05 * old PUK * new PUK * new PUK #

Change SIM Card PUK 2 (Write down the new code)

** 052 * old PUK * new PUK * new PUK #

Display Handset IMEI

*# 06 #

This was wordy but hopefully it helped you.

Ben

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Cant unlock the sim lock. my sim got puk. cant use my sim card anymore. how will i unlock it with out any formatting on the system


Good day,

There are a lot of requests regarding PUK codes.

When you enter your SIM PIN number wrong to many times you will need your PUK code. This is useful when your phone is stolen, because you can not loose any money due to call charges.

There are two ways to get your PUK number.
The first way you can get your PUK is to consult your documentation that came with your SIM Card. Somewhere your PUK will be given within the documentation.

The other way to get your PUK if you don't have your documentation or lost it, is to phone your mobile service provider. They will ask you a few details and then be able to give you the PUK code for the SIM card.

Feel free to let me know if this was useful!

Kind regards
15073327

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Ring your network provider, they will ask for mobile num, imei number and they will give you your puk code. Then just type it in and all is well. If you cant be bothered with that just stick a new sim card in ( same network if phone is net locked)

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I cant remember my security pin on my samsung g600 and I wanted to know if there is a way of bypassing or resetting it without damaging my phone?


Hi,
PIN CODE is SIM dependenet and not phone dependent

PUK code in PIN UNLOCKING CODE, which is required when you give PIN number wrongly for 3 times,
This code is OPERATOR specific and not phone specific and you have to call you operator and get PUK if PIN is blocked...

if you provide PUK code wrongly for 7 time, you sim may become useless, then you have to buy new SIM

NOTE: You should ask your service provider,get the PUK, give the PIN 3 times wrongly and it asks for PUk,provide the PUK and set the new PIN..



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PUK means "personal unlocking key" .

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You need to call the phone company that released the SIM card, they can retrieve the puk code from a database for free.

In your case you need to contact your SIM card phone provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.

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