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Posted on Jan 02, 2017
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Mar 13, 2016 | HP Pavilion Computers & Internet
you will need to reinstall the drivers
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update
you might have to physically unplug the leads for this
cd/dvd then plug them back this should activate the found new hardware
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps
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