Question about Maytag MSD2732GR Side by Side Refrigerator

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Icemake rarely dumps ice and when it does they are small cubes

The icemaker in our Maytag Side by Side has an issue dumping the ice it makes. It will go weeks without dumping the ice cubes and then dump a few trays and then stop again. When it does dump the ice, the cubes are smaller that they should be and look funny. The lever that controls wether or not to dump the ice seems to operate correctly.

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  • karebear23 Apr 30, 2009

    mine does the same thing. I have a different model # msd2735grs

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There has to be a restriction in the water supply line from your saddle valve, ( shut off valve on the cold water line ) to the water valve. It can be in the category of, the hole in the water supply line is getting calcium build up or to small of piercing, or it can be a kink in the water line, or even the white fill tube at the icemaker is closing up with ice. 99% sure you will find the problem in one of those areas.

Posted on May 04, 2009

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Posted on Jan 02, 2017

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"Ice in the tray". Do you mean ice is in the well of the ice maker, or in the tray or bucket that collects the harvested cubes from the ice maker?
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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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The following assumes that the ice trays are properly filling with water. If not, check the water control valve.

As long as the ice trays are filling with water, it's not actually the function of the ice maker to make ice. Ice simply forms because the freezer compartment is cold.

The icemaker's function is to sense when ice is formed in the trays and to dump the ice into its container.

This requires the use of a thermostat to sense the water/ice temperture and 'tell' the icemaker when it's time to dump the ice.

During the dump cycle, a heater briefly comes on as the arm swings through the ice cube compartments to assist in loosening the ice cubes and make them easy to dump.

If the icemaker is filling with water but you get no ice, I suspect that either the control circuit (thermostat, relays, and wiring) is not 'telling' the heater to come on, or the heater is burned out.

Some units also have a timer circuit such that both the timer contacts and the thermostat contacts must be close in order to initiate a dump cycle (i.e., it must be time to dump and the water in the cubicles must be frozen).

A skilled homeowner could make these repairs, but if you don't feel comfortable taking your icemaker apart and testing the components, I advise leaving the job to a qualified repairman.

I hope this helps. Good luck.

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