Question about HP OfficeJet 7310 All-In-One InkJet Printer
My printer is twisting the paper as it pulls it in causing a paper jam. I have pulled the paper out but it continues to do the same thing. What do I do?
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Posted on Jan 02, 2017
SOURCE: HP PSP 2355
the only thing that can be done is to go to your printers and faxes folder and looking for your HP printer icon, right click on it and select uninstal, switch off and remove printer from the usb port Next go to add/remove programmes and look for any HP printer software listing and uninstall it and restart the pc. If you have the installation cd that came with the printer reinstall the driver and when prompted reconnect the printer to a usb port preferebly a different one than before if you have spare and continue. reset the HP printer to the default printer if not already been prompted to do so by the software and try again printing, if the result is the same the printer itself is faulty and requires servicing or replacing
Posted on Jun 24, 2007
SOURCE: HP PSC 2355 paper jam
I had the same problem. When I inspected the printer inside I detected that on the right sight of the metal thing that's guide te cartridge holder some plactic piece had broken.
When I glued it, everything went OK for a couple of minutes. Because of the presure on that plastic nock it broken again and the same error appeared on the screen.
Posted on Apr 19, 2008
I was able to run run a piece of photo paper through a couple of times and printer now seems to be working again. The theory was that running a heavy piece of paper through might help clear little piece of paper that was not visible. The photo paper is less likely to tear if it gets jammed too.
Posted on Apr 20, 2008
It may think there is a jam because it expected lets say a single A4 and when it shot the paper through the sheets became separated a little so it looked longer than a sheet of A4.
A real easy way on ensuring that you don't get too many of these situations is not to overload the feed tray. Also just before you put the paper in do the "desktop shuffle" separate it a little then tap the sheets back together on the table both top and side. Also never use paper that has been allowed to become damp in any way.
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Posted on Aug 12, 2009
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