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Turntable does not turn. The unit is brand new

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Microwave turn table quit rotating


With the model number, we may have been able to give you a link to the actual service manual. Without it, we can only give you general answers.
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes, then try it again.
You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.
The turntable pad is used to turn it off for cooking without the turntable, then to turn it back on when you do want to use the turntable.You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.
The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

Aug 10, 2013 | Microwave Ovens

1 Answer

I have a GE Microwave JVM1842BD-001 and the turntable has stopped turning,I notice when I remove the glass tray the unit turns but very slow.


The problem is in the turntable motor it has become defective "common issue in a number of brands" the only solution is to have it replaced.

Mar 21, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Brand new unit turntable and bottoms will not turn on.


If tis is brand new, by all means call the service people. there is a warrenty on this and you can void it if you repair this yourself. Call the store where you bought this and talk to them about service or replacement.

Nov 14, 2010 | KitchenAid KHMC1857WSS Microwave Oven

1 Answer

Turntable won't turn in the microwave


look for supply to turntable motor if supply is coming on motor and it is not moving it means motor is faulty

Jun 23, 2010 | Danby DMW1146SS Microwave Oven

1 Answer

The turntable doesn't rotate anymore


The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find helpful exploded view diagrams and order parts for many brands by entering your full model number here, but if your brand is not listed, try Encompass or call them toll-free at 866-779-5835.

If neither source has parts for your model, please post a NEW inquiry here on FixYa and please include your brand name and the full model number from the tag in or on the unit, as well as mentioning that you have turntable-related trouble.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 11, 2009 | Daewoo KOC-925T Microwave Oven

1 Answer

I have an Amana Microwave mvh250C, won't warm food


Absolutely not worth fixing as a brand new one with lots of features can now be purchased for as little as fifty dollars.

May 14, 2009 | Amana MVH250 Microwave Oven

2 Answers

Whirlpool MH1150XMB


there is a motor under the turn table that spins that tray.now some more expensive units would allow you to turn off the turn table if user wanted to,so check that out .but if not and its under warenty call a sears or any servicer that repairs you brand under warenty

Jan 25, 2009 | Magic Chef CMV1000B Microwave Oven

1 Answer

My microwave turntable is scrubing the finish off the surface underneath the wheels of the turn table. this has exposed bare metal. Is it safe to use? Weare currently useing it with the turn table turned...


The floor will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available from places like Wal-Mart, Lowe's or Builder's Square.

I would then leave the door open to let it dry untouched overnight.

You didn't mention your oven's brand or model, but it may be that the wheels on the turntable support are worn or there may grease built up in the axles.

Or you may need a new turntable support.

If you need to order a new one, please reply back with your brand and model number so we can help point you to the proper distributor.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 02, 2009 | Microwave Ovens

1 Answer

Microwave turntable is loud and clunky sounding.


If the unit is brand new as you say then it is covered under the warranty and the 800# for Bosch is in your paperwork that came with it.

It sounds like the glass platen (turntable) hub is either binding or else the drive mechanism itself either has a bad tooth on the main gear or tooth wheel. Some may still use a chain type drive mechanism as well.

If you call that 800 number - the customer service dept there will advise you as to what needs to happen next. It's possible they will either replace or repair at their expense.

Who installed the unit?

Let me know?

Best regards,

Frank

Mar 07, 2008 | Microwave Ovens

1 Answer

Turntable won't rotate


This would be the turntable coupler. You would have to loosen or remove the motor screws to get the new on in.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If yours is not found there, please reply back with your brand and model number.

We're happy to help and we appreciate your thoughtful rating of our answer.

Dec 06, 2007 | Microwave Ovens

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