Question about RCA ViSYS 2-Line Speakerphone

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Have dial tone but can't dial out

I know there is a simpe solution to this but I can't find it right now. My RCA ViSYS 2 line had a long power interruption. It has been restored to default, incoming calls are fine, but I cannot dial out. There is a dial tone, but no response to the keypad in terms of the numbers. In the "old days" it was have been a tone/pulse setting, but I can't figure it out. Any suggestions?

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  • info81380 Apr 23, 2009

    Solved it myself and of course it was an easy solution - simply replace the batteries. D'oh!

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I just spoke to RCA and they said to unplug power and phone line and take out batteries, wait 5 minutes and plug everything back in, mine now works.

Posted on Apr 24, 2009

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1 Answer

Why is line 1 line is red if it is not in use and line is dead


If line one is red then the phone is not seeing the dial tone for that line. I would replace the phone cord from the phone to the jack first. If no change have the jack tested to verify the line is working at that location.

Jul 21, 2014 | RCA ViSYS 2-Line Speakerphone

1 Answer

Searching for line 1 or 2


The system isn't seeing the dial tone for lines 1 or 2. Check the cords from the phone to the jack. If no change, have the jack tested to verify the lines are working at that jack.

May 26, 2014 | RCA ViSYS 2-Line Speakerphone

1 Answer

RCA visys dect 6.0 Line 2's light is lit and no dial tone. All handset are in off mode. Only Line 1 is available


Are the phone cables correctly connected to the base unit? Try a new cable for Line 2, if you have separate L1 and L2 jacks. (If the lines are integrated in one jack, make sure to use a 4-conductor RJ11 cord.) I assume the service hasn't been cancelled for line 2 and that you are at a wall plate with both lines.
If you have separate jacks, I like to use a different phone to check the jack. (A simple old fashioned corded, single-line phone is useful to check for a dial tone.) Try checking Line 2 at another jack, if you have one.
If you do not have a dial tone, find where your service comes in. Open the box and look at the terminals. If you are lucky, you have an RJ11 port. Plug in your test phone in to the Line 2 connection and listen for a dial tone. If there is no dial tone, contact your telephone company. They will fix an outside line problem for free. (Mice and other things can damage the wiring. A lightning strike could damage a filter if you use the line for a high-speed internet connection.) If the terminal doesn't have an RJ-11 plug option, you will need to ask your telephone company to test the line.
If you recently had work done on the phone line, check for any wires that are loose. When we got our phone line upgraded to fiber optics, one of the telephone jack lines didn't get connected to the terminal in the new box. We found the wire behind the vinyl siding and got signal as soon as the wire was reconnected.)
If you have a dial tone at the box and no wires are obviously disconnected, you'll need to trace the wires inside to find a broken connection. If one jack worked for Line 2 and another didn't, check inside the wall plate. There are two wall-plate styles. The ones with a keystone jack needs the conductor wires pushed down into the correct slots. A punch-down tool is available from most hardware stores in the wiring section. The screw terminal type requires the individual wires to be stripped and then secured. The correct terminal positions are shown here: http://www.lanshack.com/wire_phone_jack.aspx . Otherwise, you need to trace the wires in the walls to find the break in the continuity. Your phone company will do this for you for a fee. If you have a line filter inside, try replacing it.

I hope this helps.
Cindy Wells
(I've called the phone company several times when we lost one line. Mice and lightning damage to the filter have both been culprits.)

Jul 08, 2013 | Lands Phones

1 Answer

Speakerphone doesn't work


Possible. Check out your manual regarding speaker phone settings, etc.

Aug 29, 2017 | RCA ViSYS 2-Line Speakerphone

1 Answer

I am trying to setup voice mail on a RCA ViSYS 2-Line Phone (25255RE2), and i cannot figure it out.


RCA ViSYS 2-Line Phone (25255RE2)

Here's the manual for your 2-line phone:
http://www.rca4business.com/products/pc/pdf/instruction-book/25255RE2.pdf

refer to pages 40-43 of your manual for "Answering System Operation."

To enable your Answering System, press and hold the "ans sys" button for 2 seconds.
The "ans sys" button indicator will flash.

To disable your Answering System, press and hold the same button for 2 seconds.
The "ans sys" button indicator will go off.

May 16, 2011 | RCA ViSYS 2-Line Speakerphone

1 Answer

GETTING DIAL TONE BUT NUMBERS NOT REGISTING WHEN DIALING.


Hi earllnoel,

This is a common problem of the telephone unit,you better replaced it.But before you replace it,to be sure that telephone defected already,try a good telephone unit to put there to be sure that's is working.


Regards,
VOTIT

Dec 03, 2010 | RCA ViSYS 2-Line Speakerphone

2 Answers

Phone keep initializing


I had the same problem (constant initializing with dropped lines, no dial tone, etc) with my RCA Visys 2-line phone (model 25205) after owning it about 3 months, and could not find a solution on the Web, so I called RCA customer service. They said this problem is not user-fixable and they gave me an RMA# to return it. They will send a replacement phone as soon as you fax the receipt, your name, problem with the phone, etc.. Then when you get the replacement phone you send them the bad phone.

Aug 31, 2010 | RCA ViSYS 2-Line Speakerphone

1 Answer

Indicator message light on handheld phones do not go off!!!


on the base set, press and hold the voice mail 1 button. You will get a message clear voice mail indication? hit the sel/save button to the left of the display.

poof! message gone

Apr 17, 2008 | RCA ViSYS 2-Line Speakerphone

1 Answer

HELP....


check the power or battery of this phone. and make sure the tel jack is wire up for 2 line phone,if you using 2 dial tone from carrier.

Sep 20, 2007 | RCA 25202RE3 Corded Phone

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