Question about HP OfficeJet 4215 All-In-One InkJet Printer

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The print spooler service is not running.

When I tried to print, above statement flashed on the monitor screen. So we deleted the printer software and then we inserted th All-In-One Installation software trying to reinstall the printer. After all this, printer could not be reinstalled because the print spooler service is not running. Can you offer any assistance? Also, is the print spooler service an issue with the PC or printer? I cannot print anything. I keep getting the error message - T"The print spooler service is not running. I need help.

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Reinstall the printer drivers will shore it up quickly the spooler has to do with the printer so do that and you should be fine.

Posted on Apr 23, 2009

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2 Answers

Printer won't print from computer


Try the steps below to clear the print queue and restart your print spooler:
1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)
Try to print a document again to verify that the problem is fixed.

Jan 11, 2012 | Lexmark X5495 All-in-One &USB...

1 Answer

My officejet 6310 all in one printer has nt been working for past several days the report states that spooler has not running


Hello Richard! Welcome to FixYa!
If the printer report states that spooler has not running then there are few steps which fix that problem. Follow the given steps carefully:-
Click Start of your PC and open the Run Command and type the command as "Services.msc"

12_17_2011_8_58_16_pm.jpg
Then scroll down to print spooler services, Right Click and and select Stop
12_17_2011_8_59_23_pm.jpg

Now delete all your Print Jobs which are in pending status
Now go to C:\WINDOWS\system32\spool\PRINTERSand delete all the files or folders listed there, Now you can try to return to the Services.msc and start the print spooler service to see if this has been fix your problem
Be sure to stop the print spooler services before proceeding. First you must remove the corrupt drivers manually from the windows registry.
Delete your printer driver, now try to enable print spooler service again and Uninstall the Printer Software installed in the PC, Now again install the printer driver and software.Your problem will be solved.
I hope this solution helps you and you have a clear picture in your mind. Let me know if you have any confusion.
Sir, Your Rating as Five Stars and Words of appreciation will be esteemed.
Thank you for taking my service
Concerned: Muhammad UzairTeam : FixYa

Dec 16, 2011 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

1 Answer

How to access print queue


You can find the print queue going to Start-Settings-Printer and Faxes, Open printer and faxes by clicking and You will find the printers installed. Select your printer probably the one which has tick mark on it ( default printer) double click to open and see the files in queue. You can delete the queue if printing stucked.

Other way to delete the printing queue if not getting deleted from the above method is to go to start-.>run type "services.msc"
search for print spooler service in the rights side pane, right click the service and stop it. Now again go to Start->run type
"spool" and hit enter. It will open up folder for you, double click on PRINTER folder and delete all the files in that folder. This will clear up the queue from printer. After deleting all files, go to again follow the same process to start the print spooler service. Go to start->run-> type "Services.msc" hit enter, on the right side pane search for printer spooler service, right click and start the service.

Hope this helps

May 19, 2010 | Microsoft Office Home and Student 2007...

1 Answer

I sent a print job to the printer and it started to print and just stopped. The ink, paper, & power source lights all began flashing simultaneously. There was no paper jam and the ink cartridges are...


make sure there is no pending print job in print spooler if it is there then clear it before giving the print .for clearing In run window type services.msc and the go to print spooler option just stop and restart the service. and also switch off and switch on the printer and try to cancel all the documents form print spooler it will remove all pending jobs.

Nov 21, 2009 | Epson Stylus 880 InkJet Color Printer

1 Answer

The print spooler service is not running.


click start button go to control click click administrative tools click services find print spooler and then press start and restart your computer that's all

Mar 19, 2009 | Lexmark X75 All-In-One InkJet Printer

2 Answers

Printer Spooler/Unwanted print job


Canceling print jobs can be frustrating - slow even when it works. Follow these steps exactly, and you're home free.
(I'm assuming you use XP, and if XP Pro that you have administrator permissions.)

- Start Button
- Accessories > Administrative Tolls > Services
- Click one time on Print Spooler in the list of services on the right (they are alphabetical)
- In the column on the left, click "Restart"
- When the progress bar diappears, you should be OK.

Dec 29, 2008 | HP LaserJet 1012 Printer

1 Answer

Print Spooler Problem


Try this:

Start the computer in safe mode then delete all the files and the folders in the following two folders: • C:\Windows\System32\Spool\Printers
• C:\Windows\System32\Spool\Drivers\w32x86


Start Registry Editor. To do this, click Start, click Run, type regedit in the Open box, and then click OK

Locate and expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86
View the list of subkeys. There should only be the following subkeys: • Drivers
• Print Processors
delete any other in this list

Locate and then expand the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
View the list of subkeys. There should only be the following subkeys for the default print monitors: • BJ Language Monitor
• Local Port
• PJL Language Monitor
• Standard TCP/IP Port
• USB Monitor


delete any other in this list then restart your computer.

Good Luck

May 24, 2008 | HP PhotoSmart C4180 All-in-One Color...

4 Answers

Hp laserjet 1022


It sounds like an issue with the spooler service on Windows.
You will have to download the tool kit to run it. It states for windows server 2003 but will also work on xp Her is the link fo rthe download:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en

here is a link with direction for running it on xp


http://www.windowsreference.com/windows-xp/how-to-clean-print-spooler-in-windows-xp2003/



When you run it it will ask you if you are sure you want to delete spooler files. clcik yes. When it asks if you want to delete USB monitor click on no.
Thisis the fix for the print spooler issue after you run the cleanspl.exetool and wipe out all the ports. You have to add back in the USB portmanually.

Run regedit. Go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Print/Monitors.Look for a USB Monitor entry. Before doing anything else, backup theregistry entry by right clicking on "Monitors" and selecting "Export".Give it a name and locaction so that you can put it back if you haveproblems later. If "USB Monitor" is not there, add it by right-clickingon Monitors, New, Key. Name the new key "USB Monitor". Once added,right click on the new key and select New, String Value. Name the newvalue "Driver". In the right portion of regedit, right click on the new"Driver" value and select "Modify". Make the value data "usbmon.dll".If there is an "HPUMON" entry (or the like), delete it. Disconnect theUSB cable to the printer. Run the "scrubber" or clean utility, rebootthe machine. Reconnect the printer and install the driver software permanufacturer instuction. This fixed my problem. Good luck!





Mar 12, 2008 | HP LaserJet 1022 Printer

2 Answers

Printers vanished and can't add printer


Your shell extensions have a software conflict. The offending piece of software will have to be determined and removed, or at least stopped, before re-booting the computer. You may be able to repair the problem using the System Restore option.

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