Question about LG Shine KE970 Cellular Phone

2 Answers

Lg ke 970 is not picking up the sim

Whut i mean is that even if i enter the sim , it ask to enter a sim card nd the only option iz to dial sos ,..

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  • superfaizan Apr 23, 2009

    @ jiwen ,.

    my sim is working f9 in all of my other phones ,..
    i have a gsm sim ,.

  • superfaizan Apr 24, 2009

    nonwere ,..

    dude i know which way the sim goes in ,.. :P

    n its a new cell , so its clean all the way ,..

    the actual message that the cell displays is ' insert right sim card ' ,..

  • superfaizan Apr 29, 2009

    @ nonwere ,..!

    i have a fake sim ,.that is used to check a phone ,. such phones that do not work with out a sim card ,.. this phone is not even working with that ,..

    i think i shud master reset it or sumthing ,...

    can u kindly tell me hw to do that ,..??

    the person who handed this set over to me told me that worked when they used it in Manchester and showed the same message (insert right sim card) when they tried using it in new york , usa ,..



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Check to make sure that the sim is in the right way. and that the connectors are clean. if it still wont work you will have to contact your service provider to get the phone fixed or replaced.

Posted on Apr 23, 2009

  • Dwayne Apr 24, 2009

    is the sim card the same service provider as the phone? phones can be unlocked to other service providers. but if it is you may need to get a new sim card. some older sim cards dont work on the new phone. but before going to buy a new sim card, contact your service provider it maybe an internal problem, and if you purchased from them they will replace the phone.


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  • 4 Answers

You've probably got sim lock

try another sim card

Posted on Apr 23, 2009


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1 Answer

Insert sim card lg ke 970 shine

This can really be only one of two problems. Either the phone SIM slot has been damaged or the SIM card has failed and needs replacement. It is obviously easier to try a fresh new SIM card. You need to call or go to your cell phone carrier's store and request a replacement SIM card. If the same message comes up with a new SIM, your phone needs servicing or replacement.

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Take off the back cover of the phone. Beneath the SIM card slot, there is another slot, which is used for memory card. Insert the card in that slot.

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Please call the Customer Care of your Network Operator (sim card provider), they will tell your the code. There's no other way or no means to get the code except from the Service Operator. They might ask your few questions related to the Sim Card, like your name or your address, tell them promptly and they will give you the puk code for your sim card. It's also important to note down the Sim Card Number (number written on the sim card) if in case they ask you the sim number. You will also be assisted on how to disable the security settings.

Note: if you keep entering random/unknown numbers/codes, the sim card will be locked and will be rejected. It'll not be usable anymore. Good luck.

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This phone is a triband cell phone, it means that it works only with 900, 1800, 1900 mhz. band. If you have an AT&T SIM card, it probably means that AT&T is using the 850mhz. band which can't be use with the LG you have. Also if the AT&T SIM card is a 3G card it wouldn't work either, this phone work only with 2G's card.

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