Question about Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: brushes not going round
The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old.
My dyson is a dc04
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.
Posted on Apr 15, 2008
If the brush turns freely then you will need A new clutch unit fitted to your machine.
There are loads of them on Ebay very reasonabley priced only buy new not second hand.
Manuals are available to show you how to strip down the machine from here http://dysonmanuals.llc.nu/
Posted on Jun 29, 2008
You should be able to resolve this issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS
If you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run though some checks over the phone.
Dyson Customer Service
Posted on Jun 08, 2011
This is most likely a problem with the belt. Try spinning the brushroll around. If it spins freely, you have a broken belt. Those are pretty easy to repair and you can get the parts at evacuumstore.com
Posted on Nov 29, 2011
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