Question about Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

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The brushes will not go round on my dyson - Dyson DC21 All Floors Stowaway HEPA Bagless Canister Vacuum - Iron/Titanium/Yellow

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Agent Don
  • 310 Answers

SOURCE: brushes not going round

The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old.
My dyson is a dc04


I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.

Posted on Apr 15, 2008

chrispurs1
  • 372 Answers

SOURCE: dyson

Hi.
If the brush turns freely then you will need A new clutch unit fitted to your machine.
There are loads of them on Ebay very reasonabley priced only buy new not second hand.

Manuals are available to show you how to strip down the machine from here http://dysonmanuals.llc.nu/

Posted on Jun 29, 2008

Vac Belts
  • 701 Answers

SOURCE: my dyson dc07 the brushes are not going round

That means that the belt is worn, stretched or broken and needs to be replaced. Here are the belts you need:

Dyson DC07 Belts

Posted on May 25, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: the brush head does not go round on my dyson

    Hi there,

    You should be able to resolve this issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS

    If you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run though some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jun 08, 2011

    evacuumst588
    • 20 Answers

    SOURCE: brushes wont go round on my dyson?

    This is most likely a problem with the belt. Try spinning the brushroll around. If it spins freely, you have a broken belt. Those are pretty easy to repair and you can get the parts at evacuumstore.com

    Posted on Nov 29, 2011

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    1 Answer

    Make brushes turn - band is intact but not turning the brushes


    Hi there, it's Jack at Dyson.

    Are you able to confirm whether your DC07 includes the brush control feature or not? The brush control would be a round dial on the cleaner head which allows you to turn off the brush bar when cleaning hard floors or delicate rugs.
    make-brushes-turn-band-intact-but-not-lwqyc41qlbnwv0kthpkl2aqr-3-0.jpg

    If your DC07 does include brush control, make sure that when the vacuum cleaner is turned on and reclined, the brush control is set to 'Carpets'. The brush bar will never rotate when the brush control is set to 'Hard floors', or when the machine is standing in the upright position.

    If you're confident your machine is already set correctly but the brush bar is still not rotating, or if your DC07 is a version which doesn't include the brush control feature, we'd appreciate the opportunity to provide further assistance.

    I'd encourage you to give the Dyson Customer Helpline a call when you have your DC07 easily to hand so we can take you though some simple troubleshooting checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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    How do i remove the brush bar?


    Hi there, it's Jack at Dyson.

    It's quick and easy to remove the brush bar from DC23's turbine head - there are two round catches to turn, and a slider catch to undo:


    remove-brush-bar-fmehdrq454ob45y5ya3zvwf0-1-0.jpg
    Once you've removed the soleplate, the two brush bar sections pull out. You can then check the Turbine head for blockages, and carefully cut away any threads or hair taking care not to damage the bristle tufts.

    I hope this helps. If you'd like any further advice on using or maintaining your DC23, just give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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    1 Answer

    How do I reset my dyson dc25


    You may need a new belt if the brush bar motor is working properly. It could be the switch or brush bar motor if the motor does not run .

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    1 Answer

    Hi my dyson is not sucking up very well when i put it on its side and switch it on the brushes are not going round when i put the white dail to on at the bottom the brushes go round but it makes a terrible...


    Hi there,

    Sorry to hear you're experiencing a problem with your cleaner. Please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US). We can run through some checks over the phone and provide you with the assistance you need.

    Kind regards,

    Jack
    Dyson Customer Service

    May 17, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    2 Answers

    Carpet roller brush not going round


    Hi there,

    Sorry to hear you're having a problem with your DC25. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1566&product=DC25-ALLFLOORS

    However, if you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    Apr 01, 2011 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Brush roller will not rotate on Dyson dc04 absolute


    The brush will not rotate when the machine is upright. The brush only rotates when it is reclined; in use.
    On the side of the housing where you place your foot to recline it is a round knob. Turn it one click clockwise if you can; to the "auto" position.
    If the brush doesn't turn then when the machine is reclined, it needs attention to the belt and/or clutch mechanism.

    Jan 13, 2011 | Dyson DC04 HEPA Bagless Upright Cyclonic...

    1 Answer

    My dyson dc07 the brushes are not going round


    That means that the belt is worn, stretched or broken and needs to be replaced. Here are the belts you need:

    Dyson DC07 Belts

    May 24, 2010 | Dyson DC07 All Floors Bagless Upright...

    1 Answer

    Beater bar not working


    Hi its Darran at Dyson.

    If the brush control has been switched off the brush bar won't go round when the vacuum cleaner is lowered into the vacuuming position. If this is in the correct position, we would recommend checking the brush bar and cleaner head for blockages as this can prevent the brush bar turning.

    If none of the above resolves the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Many thanks
    Darran
    Dyson Customer Service

    Apr 12, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

    1 Answer

    Dyson


    Hi.
    If the brush turns freely then you will need A new clutch unit fitted to your machine.
    There are loads of them on Ebay very reasonabley priced only buy new not second hand.

    Manuals are available to show you how to strip down the machine from here http://dysonmanuals.llc.nu/

    Jun 28, 2008 | Dyson DC07 All Floors Bagless Upright...

    2 Answers

    Brushes not going round


    The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old.
    My dyson is a dc04


    I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
    One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.

    Apr 15, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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