Question about Whirlpool Dryers

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I have a Whirlpool Ultimate Care II Dryer that started giving me problems. It started with a funny smell (kind of like the burnt varnish smell others talked about). Then it stopped working (timer still running, but drum not turning). I opened it up and cleaned it out (there was a lot of lint) and it worked again for a little bit, but then stopped again. I was pretty certain that it was the motor (it seemed like the source of the smell) so I put in a new one. I also put in a new belt and rollers and updated the idler pulley. it seems to be running smoothly, but i still smell that smell. What should I do next? I'm starting to feel like I'm throwing money into a pit.

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  • tim plain
    tim plain Oct 12, 2013

    Just wanted to add that it's a gas dryer. Any suggestions would be greatly appreciated.

  • tim plain
    tim plain Oct 27, 2013

    UPDATE: I feel like the source of the current smell is the new rollers. I think the original bad smell came from the burnt out motor. I put the old rollers back in and I will say that the dryer is now running more smoothly, so perhaps the new rollers weren't the right ones. Still have a bit of odor. Any ideas about getting rid of the odor?

  • tim plain
    tim plain Nov 06, 2013

    UPDATE: The source of the smell was the new rollers/new belt. I took off both and put back the old ones and the stink is much better. Not sure if I just got bad parts. For those that might think that it was the belt and couldn't be the rollers...I put the rollers in a ziplock bag and today I opened that bag and holy hell did it stink. How this info is useful to someone.

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2 Answers

  • Official Brand Answer
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Hello Tim Plain. My name is Melanie and I am a representative of Whirlpool. We apologize about the frustration you have experienced with your dryer. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (Fixyha.com), your user ID name (tim plain), your phone number, your address, the full model and serial number, and ticket number (61373) to Whirlpool.Digital@whirlpool.com. We would be happy to review your concerns further. Sincerely, Melanie

Posted on Oct 14, 2013

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  • Contributor
  • 34 Answers

Have you checked for singed wiring. That stink you described, has a way of lingering. If your unit has a removable panel, you may be able to use your own nose to help pinpoint the source of it, if something is still trying to burn out. Electronic components also have the "stink" when they fry. If it were me, and that thing dies again, I don't think I would attempt to resuscitate it again. I've found some really good, servicable dryers on "Craigslist". Best of luck!

Posted on Oct 12, 2013

Testimonial: "Thanks for your response. I also had the thought that it might be an electronic component. All signs pointed to the motor, so I felt it was a pretty good gamble. I actually did a smell test before replacing the motor--Made an attempt to run it and then opened it up and stuck my nose in there and the stink really seemed to be coming from the motor. Also, as you said the stink can linger and that may be the case. I'm feeling like it may be getting better and the problem may have been the old motor. The first load I did had a bit of the stink, but the second load seemed better. I'm going to run it a few times on air only and see if that helps clear the out the stink. If the problem continues...I'll go back to craigslist for another one. This one only cost me 150 bucks and we've gotten seven years of service out of it."

  • TheQuartermiler660 Oct 12, 2013

    Have you checked for singed wiring. That stink you described, has a way of lingering. If your unit has a removable panel, you may be able to use your own nose to help pinpoint the source of it, if something is still trying to burn out. Electronic components also have the "stink" when they fry. If it were me, and that thing dies again, I don't think I would attempt to resuscitate it again. I've found some really good, servicable dryers on "Craigslist". Best of luck!

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hunter19_46m
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SOURCE: The dryer rattles while running. I've cleaned out

ALWAYS UNPLUG YOUR DRYER BEFORE STARTING ANY REPAIRS
Your problem sounds like drum rollers have flat spots on them or in need of lubrication.
Check your drum rollers for flat spots or wear, if they have flat spots or wear on them replace them. If the drum rollers don't have flat spots or wear on them then they probably only need lubrication. Lubricate the shaft of the rollers with a good grade of machine oil such as 3 in One oil. Reassemble the dryer, plug back in. This should solve your noise problem. I will include these two websites for parts and further help: http://www.partselect.com/ http://www.appliancepartspros.com/index.aspx Both also have chat assistance 24/7. Good Luck, I hope this helps Please rate me, Thank You

Posted on Jan 01, 2010

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