Question about Dyson Vacuums
Hi Brad, it's Jack at Dyson.
I'm sorry to hear you're having difficulty pushing your DC33 on this particular rug. DC33 is a powerful upright vacuum, but we wouldn't normally expect it to be excessively hard to push on any domestic floor surface. However, we may have a tip to resolve this, and we'd value to the chance to discuss this with you directly.
If you can email your contact details and serial number to us at askdysonUS@dyson.com, one of our experts will be in touch as soon as possible.
Dyson Online Customer Support
Posted on Oct 16, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
If your Dyson has a brush protection design - i.e. roller bar on the top of the hood on the left hand side then the DYson can't be repaired by you- serviceman or professional care can replace it.
However if the Dyson doesn't have the roller bar on top of the hood, flip the machine over so that the beater brush is facing upwards, locate three/four screw heads that can be undone with a coin and remove the sole plate assembly. This should give you a clean view of the brush bar, drive belt and dirt channel. Ensure everything is clean espcially if the brush bar has lots of hair or threads tightly corded around. Then locate the drive belt and check to see if it has snapped. Grasp the beater bar gently upwards and the belt and brush can then be removed. Fit a new belt on carefully and check the tension as it will be tight.
Posted on Apr 05, 2009
SOURCE: Oreck XL21
You can also set the brush to the middle setting of the special/ normal brush settings. Also, your micro-sweep blade might have popped off making it very hard to push in that direction. The micro-sweep is the plate held by two screws right below the intake with the little blade that sticks up.
Posted on Dec 07, 2007
the dirt devil featherlight has a automatic height adjustment for carpet and bare floors.check the wheels and see if there is something wrapped up around the wheels
Posted on Apr 29, 2009
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