Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer
If the cartridge is truly empty go to Costco and ask for your money back, or for another cartridge, but you cannot run the print or copy functions of the printer without ink. You would not think of trying to operate your car when the fuel tank is empty, would you?
Posted on Oct 12, 2013
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Posted on Jan 02, 2017
You might want to see if there is a chip resetter that allows u to reprogram the chip on the cartridge.. This little inconvenience is to ensure you use GENUINE cartridegs from HP. Epson and canon are also in this racket.
Heres a link to some cartridges that might help you overcome thye problem in future
Posted on Jul 27, 2009
You used one of the worst refill services available. There's a reason they have a flat rate for refills, they use non cartridge specific inks, don't clean out the cartridge, and have a machine not a person do the thinking and the work for them. You will have similar failure on cartridges refilled by Walgreens, Office Max, and cheap online refills. I suggest Cartridge World first then Office Depot for refills. They have high quality standards and recycle your cartridges by refilling them.
Posted on Dec 19, 2009
Go to www.inkjet411.com or www.costcoinkjetrefill.com for tips on how to get around this problem. The printer thinks it is an old cartridge. By resetting the printer it will sometimes fix the problem and let you use the cartridge. Can also use 2-3 cartridges in a rotation to trick the printer
Posted on Mar 23, 2010
By using refilled cartridges you will always have this problem. Each cartridge has a chip that lets the printer know when it is full or empty. By pressing the ok button you may be able to clear this message. However, most of the time you can still be able to print and ignore the message.
Posted on May 28, 2010
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