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My hp dv7-6c95dx battery is not charging when plugged in. Also shutsdown when battery is removed

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It may be time to buy a new charger

Posted on Oct 11, 2013

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When I connect the dc plug into the laptop the laptop shutsdown


I have had a similar problem. If the battery is not holding a charge, then something is wrong with the charging circuit inside the battery pack. Remove the battery pack from the computer and reconnect the power supply and see if it stays on. If not you will need to check the voltage for the power supply.

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This morning all of a sudden my laptop shutdown and when I add the power supply it shows that it is charging but the battery stays on 51% and the moment I remove the power supply it shutsdown. there is now...


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  1. Shutdown your laptop, remove battery and power adapter.
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Hope this works...

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Laptop won't power up!


disconnect the battery and just keep the ac power connected. hold down the FN button and hit the power button. if some lights falsh and the computer shutsdown in 4 - 5 seconds its a bad motherboard. If you get other light lemme know. Call dell tech support and get a dispatch made if system shutsdown right after the lights flash. You can also try the chat support at www.dell.com/chatsupport

keep a phillips screw driver handy when you call as they might as you to disconnect the hard drive, CD drive and other cards like thememory card and wireless card to check if they are not causing the issue.


Rate if helpful.

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