Question about Arris Sbg6580 4port Enet Docsis 3.0 Wireless Router 8x4 802.11n Retail

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My Motorola router SBG6580 is hacked . how do I block the hacker ?

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  • moshe
    moshe Oct 11, 2013

    Thanks Brian,
    I did change the user name, password and disable the wireless.
    All that before connecting the router to the internet.
    I think the hacker get the mac number of the router and hack the router.
    Thank you again but this is no helpful yet....

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In the router table you should be able to see the offender.. from there you can block them but they may just go to another computer to log on.... But this takes experience.
Most important change your password.. words (wifi) too.. use wifi encryption .. and make sure that remote login on the modem is off.
This is the first level of defense It could be more serious..

Posted on Oct 13, 2013

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1 Answer

(How do I change the passphrase on my SBG6580)


Login to your router to reset.

Contact ARRIS support

Mark
Motorola Support

Jun 16, 2014 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

1 Answer

I HAVE A MOTOROLA MODEM MODEL SBG6580 I NEED A PIN


Hi David

The PIN you need for wireless access will either be on a label somewhere on the device itself, or, if not, you'll need to log-in to the router itself to find it.

If you already have a computer connected to the router via LAN cable, you should be able to browse to the router by finding its IP address. This is your "Default Gateway" address on your PC.

Enter that address into the browser, and you should get access to the router. From there, find the Wireless section, and away you go.

Oct 30, 2013 | Arris SURFboard SBG900 Wireless Router...

1 Answer

How to log in to router


Open an internet browser, in the address area type in 192.168.0.1 (this is the normal address used by the router). Once the router access screen appears try usinfg the factory default login USER = ADMIN, PASSWORD = MOTOROLA.

If this does not work you can try using the reset button on the rear of the router to reset it's setting to factory default settings and try the above method again.

NOTE: If you are unsure about anything you can also try asking your ISP how to access the router settings. (If you received the router from an ISP). Otherwise use the manual at this internet location for more information. http://www.midcocomm.com/_files/files/SBG6580.pdf

Feb 21, 2012 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

1 Answer

In need of a user manual for SBG6580 wireless router


The User Manuals for many of the Motorola modems and gateways are available from Motorola on their support site: http://www.motorola.com/Support/US-EN/Consumer-Support/Cable-Modems-and-Gateways . Select your model. On the next page, use the drop down menu to select User Manual in the Select A Topic drop-down menu. Then click Search. The direct link to the manual for the SBG6580 is http://www.motorola.com/staticfiles/Support/US-EN/Home-and-Office/Cable-Modems-and-Gateways/SBG6580-SURFboard-Wireless-Cable-Modem-Gateway/Documents/Static-Files/SURFboard_SBG6580_UserGuide.pdf . Note you will need Adobe Reader or a similar program to read the file.

I hope this helps.

Cindy Wells

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1 Answer

Have an SBG6580 and purchased a NETTALK DUO (VOIP). Which is trying to connect but can't. Tech support at Nettalk tried to change some settings but it looks like modem is still blocking the port. ...


The only way I got the NETTALK DUO to work keeping my SBG6580 is to use it in cascading mode with my old Linksys router. When I plugged the DUO into the Linksys it worked great.

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