Question about Xerox Phaser 8500/DN Printer
This error code pops up on me and won't go away. It also gives me a error code of ink sticks jammed but there are no jams.. The printer had been working ok with no issues till I filled with xerox cyan ink sticks the other day,
Thanks in advance for help.
Here is you problem.
9,005.49: Ink loader fault. The cyan ink melt heater is on, but the ink does not
appear to be dripping.
Step Questions and Actions Yes No
1 1. Are the ink sticks all Xerox ink? Go to
test to clear the
2 1. Manually verify that the ink stick is able to
advance in the ink loader chute.
or replace the
test to clear the
3 1. Run the appropriate Ink Melt [1, 2, 3, 4]
1 = Yellow
2 = Cyan
3 = Magenta
4 = Black
2. Did the test pass?
Replace the ink
test to clear the error.
Hope this helps
Posted on Jun 03, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Sep 21, 2015 | Xerox Phaser 8560DN Printer
Oct 11, 2014 | Xerox Phaser® 8550, 8560, 8560MFP Extended...
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
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