Question about HP LaserJet 5550 Printer

1 Answer

Dirty pages Each page prints out with a gray "haze" over the entire page. No spots, and all cartridges have been in place for weeks at least. Looks as if it needs a cleaning page but HP 5500 manual does not show any means to print a cleaning page.

Posted by on

  • Bill Hall Oct 11, 2013

    Thank you very much! It was a 3rd party black toner. I replaced with an HP toner and pages are clean again.

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 63 Answers

Sounds like a dodgy black toner - is it a 3rd party toner - had this quite a lot myself at work with cheaper cartridges. to print a cleaning page just flick through the menu to diagnostics or print quality - in here you should find some cleaning tools of the machine

Posted on Oct 11, 2013

  • Bill Hall Oct 11, 2013

    Thanks, Gareth! Replaced the 3rd party black toner with an HP and the pages are clean again.

×

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: HP LaserJet 1022 Printing Blank Pages

I had this same issue, are you able to print from the printer's internal test feature?  If so try turning the power off for at least 10 seconds.  This is just at temporary fix I am still looking for a permanent fix that does not involve replacing the printer.

Posted on Feb 13, 2009

SOURCE: hp laserjet 2420 printer printing completely black pages

remanufactured / compatible toner? sounds like defects to me. try OEM, or another supplier

Posted on Apr 05, 2009

  • 55 Answers

SOURCE: HP LJ 2600 "dirty" printing

Hi,

If the toner cartridges are "refills" that might explain some of your print quality issues. Unfortunately, HP only has 2 replacement parts for that model, the fuser and the ETB (Transfer belt) both would require a technician to replace. Check the transfer belt of any tears or punctures. Careful not to touch it, oils from your skin can cause quality issues as well. If at all possible replace all the toners with ones that were working fine.

Posted on Jul 31, 2009

SOURCE: HP photosmart 7150 - looks like it's printing - pages blank

In my case, reinstalling didn't help at all.
In Control Panel->System->Advanced Properties->Performance, enabling DEP only for the essential windows services solved the problem.

Posted on Dec 20, 2009

  • 1 Answer

SOURCE: Print out is dirty, there are smudges of inks at the page center

colour stamps and lines on the print outs

Posted on Jun 07, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Hp cm2320 printer toner cartridge leaks spots


lousy answers all of them. There can be two things happening. One I have not found a cure for yet. First replace the toner cartridge, even if you just replaced it. This should resolve it. Just because you might have just replaced a toner cartridge does not mean it is not faulty.

The second part to this problem I have seen is when you print a demo page it looks fine but when you print a usage page or configuration there are speckles. This one I am working on. Yours is most likely just a faulty toner cartridge. Seen it many times.

Dec 18, 2012 | HP Laserjet CM2320nf All-In-One Color...

Tip

When u print if u r getting the Horizontal or vertical line then follow these...


If the print is a dismal gray rather than a sharp black, you are probably almost out of toner. This can manifest itself evenly across the entire page or in splotches or stripes, depending on the printer.
Sometimes you can wring a little bit more out of a toner cartridge by taking it out and gently shaking it from side to side (never up and down, as toner can spill out). You can also try turning up the printer’s contrast adjustment, if it has such a knob (usually on the back side if it exists). Faded print can also result from a dirty corona wire, because a dirty wire inhibits a full electrical charge from being passed.
If the printouts are consistently varied in density, and you have to frequently remove the toner cartridge and shake it to redistribute the toner inside it, make sure the printer is sitting on an even, flat surface.
Horizontal black lines
A horizontal black line on the printout is probably the result of a dirty or damaged roller. There are lots of rollers in the printer, and you can use the space between the lines on the page to determine which roller is causing the problem. Measure the distance between the errant black lines on the page and then use Table A to determine which part might be causing the problem. Table A
Distance between lines
Faulty part
0.5”
Registration assembly
1.5”
Upper registration roller
1.75”
Lower registration roller
2.0”
Toner cartridge developer roller
2.56”
Lower fusing assembly roller
3.16”
Upper fusing assembly roller
3.75”
Toner cartridge photo drum
Regularly spaced splotches
If there are evenly spaced black spots but they don’t extend all the way across the page, the problem is probably a scratch or flaw in the drum or a build-up of toner on the fusing roller. If the spots are less than three inches apart vertically, it’s probably the drum, because the drum has a larger diameter than the fusing roller.
Vertical black line on edge of page
This can indicate an almost empty or faulty toner cartridge or (less frequently) some spilled toner inside the printer.


on Aug 28, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Light gray roller marks over the entire page and slightly faded printing but not indicating a need for a new cartridge.


check the fuser for signs of wear, if all looks intact, if the whole page is being coated, the problem is either with the drum in the tonor or the transfer roller

May 18, 2011 | HP LaserJet 4mv Printer

1 Answer

Printer leaves a grey haze on the page.


If your fuser is not failing then someone probably didn't install the toner properly. Regardless, it is incredibly hard to clean toner out from all the guts and the gray won't go away as long as it is there. I would take it outside, wear a smock, and blow it out with an air compressor or half a dozen cans of compressed air. Wipe down and clean every part you can.

Replace the toner cartridge. Then run a couple dozen copies of something to pick up the remaining toner from the internal mechanisms. See if their is any more toner. If there isn't...then somebody messed up and you just need to work the last of the toner out of the innards.If there is more toner after you clean it out and replace the toner cartridge, start thinking about replacing the fuser.

Oct 02, 2009 | Dell 3000cn Laser Printer

1 Answer

Dirty Pages


your fuser may need to be changed. The fuser fuses the toner to the paper. sometimes it will get a build up on it causing "dirty pages" as you described.

May 22, 2009 | HP LaserJet 4300tn Printer

1 Answer

Gray background


Hi,

if you have a laser printer you may need to clean the printer or install a new drum cartridge, if it is ink-jet you will have to clean the bottom of the ink cradle it sound like you getting grey background from a toner/drum cartridge.

good Luck

Let em know if this helps.

Jan 29, 2009 | HP LaserJet 1200 Printer

1 Answer

Dell 3110cn color laser prints with black "haze" on all pages


You probably used a "GENERIC" toner cartridge on one of your toners.

This caused the developers to get contaminated, now they need to be replaced (probably Black & Blue)

Jan 12, 2009 | Dell 5100cn Laser Printer

1 Answer

Printer Problem - Konica Minolta 7450


If the print is a dismal gray rather than a sharp black, you are probably almost out of toner. This can manifest itself evenly across the entire page or in splotches or stripes, depending on the printer.
Sometimes you can wring a little bit more out of a toner cartridge by taking it out and gently shaking it from side to side (never up and down, as toner can spill out). You can also try turning up the printer’s contrast adjustment, if it has such a knob (usually on the back side if it exists). Faded print can also result from a dirty corona wire, because a dirty wire inhibits a full electrical charge from being passed.
If the printouts are consistently varied in density, and you have to frequently remove the toner cartridge and shake it to redistribute the toner inside it, make sure the printer is sitting on an even, flat surface.
Horizontal lines
A horizontal line on the printout is probably the result of a dirty or damaged roller. There are lots of rollers in the printer, and you can use the space between the lines on the page to determine which roller is causing the problem. Measure the distance between the errant lines on the page and then use Table A to determine which part might be causing the problem. Table A
Distance between lines
Faulty part
0.5”
Registration assembly
1.5”
Upper registration roller
1.75”
Lower registration roller
2.0”
Toner cartridge developer roller
2.56”
Lower fusing assembly roller
3.16”
Upper fusing assembly roller
3.75”
Toner cartridge photo drum
Regularly spaced splotches
If there are evenly spaced black spots but they don’t extend all the way across the page, the problem is probably a scratch or flaw in the drum or a build-up of toner on the fusing roller. If the spots are less than three inches apart vertically, it’s probably the drum, because the drum has a larger diameter than the fusing roller.
Vertical line on edge of page
This can indicate an almost empty or faulty toner cartridge or (less frequently) some spilled toner inside the printer.

Sep 03, 2008 | Konica Minolta DiMAGE Z10 Digital Camera

1 Answer

Gray pages


It is a high voltage problem, normally caused by the toner cartridge, but if you've already replaced this i suggest you clean the cartridge contacts in the printer, if this doesn't work you will need a replacement HVPS (high voltage power supply)

May 14, 2008 | HP LaserJet 1300 Printer

Not finding what you are looking for?
HP LaserJet 5550 Printer Logo

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...