Question about Brother MFC 8220 All-In-One Laser Printer

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Can not send outgoing faxes on brother mfc-8220.

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  • 17 Answers

There are a number of reasons why you may not be able to send a fax. Check your manual for troubleshooting tips. However here are some simple things to try.
1. Check to make sure the cord from the outlet in the wall to your all-in-one is plugged into the proper port. There are usually two ports that will accept your phone plugs on the back of machine. One goes to your phone or answering machine and the other one to the line that goes the outlet in the wall. It's easy to plug your cord into the wrong port. Try plugging your phone cord into the other port and see that works.
2. You may have a defective phone cord or the wrong type of cord. Most phone cords only have two conductors in the cord and others have four. Try replacing the phone cord with a known good phone cord and see if that helps.

Posted on Oct 23, 2013

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Posted on Jan 02, 2017

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ryeisenman
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SOURCE: Brother MFC 8220 all-in-one fax prints with a vertical line

First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

Posted on Nov 21, 2009

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First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

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The brother drivers and software require for the machine is available at
http://www.brother.com/E-ftp/info/index.html
Let me know if you need anything else.
Thanks,
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http://www.retrevo.com/s/brother+8220++fax++manual

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