Question about Apg Cash Drawer Office Equipment & Supplies
Hi, I have APG cash drawer connected to Receipt printer model M147H (Epson TM-H6000III) using telephone jack cable. The problem is that when I turn on the printer, the cash drawer opens. After that I am unable to close the cash drawer(soft lock). I can lock using the key (hard lock). When I turn off the printer, I am able to close the cash drawer without key (soft lock). So, the problem is the cash drawer is always open when the printer is on. Can you please help to resolve this issue.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: cash drawer
From the computer (application to be exact), you send a signal to the printer to kick the drawer open but is there a confirmation signal from the printer going back to the computer that it successfully opened the drawer (not just successfully carried-out the command) ?
Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.
Posted on Jun 19, 2008
SOURCE: Cash Drawer Command
The cashdrawer is SERIAL, you'll need to connect it to a COM port. The
software you're using has to be capable of sending data to the COM port
the cashdrawer is connected to when the cashdrawer needs to be opened.
From the site you mentioned:
Be sure drawer lock is not engaged.
Exit your system to a DOS prompt. Type the following commands (substitute
the correct com port for com1):
The cash drawer should open.
About the cashdrawer RJ11 connection on the printer: You can connect any
solenoid driven cashdrawer to this port. The port uses pin 2 and 4 for
the voltage output, which is normally 24V on Epson receipt printers.
Sending a specific ESC character (every POS software should be capable of
doing this) to the printer will be recognized by the printer and the
printer puts 24V on the 2 pins mentioned for 300ms and voila, the drawer
Posted on Jul 31, 2008
Tips for a great answer:
Jul 12, 2015 | Epson POS TMT88IV Thermal Receipt Printer
Oct 04, 2012 | Apg Cash Drawer VB320-BL1616-B10 - Apg,...
Jan 05, 2011 | Epson TM T90 Printer
Apr 20, 2010 | Epson TM-T88III (C420863)
Jan 23, 2010 | Epson TM-T88III (C420863)
Jul 12, 2008 | Epson TM-U220 Matrix Printer
28 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: