Question about Xerox Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: I can't seem to print envelopes on the xerox workcentre 7345. I fed the envelope into the bypass tray, configured the settings on the workcentre as well as the word doc, but it gives me an error 012-2
There is a lengthy set up process to that. I would recommend going ot Xerox.com, then at the home page, click on Support and drivers. When you get to that page, type in 7345, then click on the support home page, once there type in envelopes and the step by step instructions are there.
You are correct, setting up envelope printing on that machine can cause you to beat your head against a wall. The machine settings and the driver settings MUST be set exact. And it may take 3 or 4 tries, even for a service rep to get it all correct. Trust me on that LOL.
But once set up, it does a nice job. It is just very picky. Personally, I think it is way over designed just to print an envelope.
Posted on May 20, 2009
I hope this messege come through.
This is a call for a Xerox service rep to visit the machine.
First you need to know if it has the latest software on the machine. If it has old software, and a new laser is installed, the error code will come back again.
You will need to have the right model for this machine and the right main board to match it.
Best to place a service call and let Xerox handle it.
Posted on Oct 17, 2009
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Posted on Aug 06, 2010
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