Question about Verbatim 53029 Store n Go 500GB USB 3.0 2.5 Inch External Hard Drive Black

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I got this Vertatim model 53029 500GB. My problem is, that the USB-port on the extern hard disk went inside the hard disk, when I accidentally dropped it on the floor... Is there anyone who can help me??! or tell me what to do to fix it up (know I have to open it, but how??!)??! I got all my schoolwork, photos ect. on it...

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The only information that I could find is HERE.
A video illustrating how to disassemble that drive is HERE.
I ran across THIS VIDEO that shows an easier way, but it is a different brand. It's worth checking to see if your Verbatim is set up the same way, usually these manufacturers all build the same way.
The second video (link posted above) shows a guy using a credit card to remove the cover, so it's simple. Just remove the cover and you can better see the situation.
Evidently Verbatim uses retail hard drives in their own plastic case. These drives have a small USB converter circuit board that plugs into the rear of the SATA hard drive and that is what you attach the USB cable to. It may be that only the mounting studs popped out and shoved the USB connector back in to the housing and it will still work. Once you get it open, connect it to the cable and try to make it work and you can get your data off of it. Another option is that these universal connectors are available. Try Newegg.com, or definitely try Ebay, there are lots of suppliers for that kind of equipment, I use several suppliers on Ebay all the time for repairs.
Hopefully the read/write heads were not physically damaged when it fell, but you won't know that until you try to start it up. If you hear a rattling, clicking noise when it tries to boot, I am afraid there are no other options.

Posted on Oct 12, 2013

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