Question about Samsung GT-I5500 Unlocked Phone - International Version - Black
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Posted on Jan 02, 2017
Hi if you have entered the puk code wrong too many times, you can't enter it anymore, time to call your service provider for instructions or possibly replacement sim card.
I've explained more on this page
Posted on Feb 09, 2009
PUK means "personal unlocking key" .
The PUK code is asked if you enter a wrong pin 3 times.
You need to call the phone company that released the SIM card, they can retrieve the PUK code from a database for free.
In your case you need to contact your SIM card provider technical support to unlock the SIM.
The PIN and PUK are related to the SIM card, not to the phone.
If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.
Posted on Apr 05, 2009
SOURCE: can't remember phone lock code
Puk code is needed when you have entered the pin code wrong 3 times.
If you have a phone lock code on it and you can't remember to code try the defaults 0000 1234 12345 00000 etc. if you can't unlock it contact your dealer with proof or pruchase or contact a samsung service center, you can get those details from www.samsung.com you will most likely have to send the phone to be unlocked.
you can try entering these two codes without a sim card in the phone. write them where you would write 911 phone should restart. then insert the sim card and try turning the phone on.
*2767*3855# = Full Reset
*2767*2878# = Custom Reset
If these don't help then contact samsung for unlock service you will most likely have to send the phone to a service center.
Posted on Apr 26, 2009
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PUK code is called as PERSONNAL UNBLOCKING KEY.
Your phone will ask for PUK code when you entered the PIN
code wrongly several times depending upon the mobile make. The mobile asks for
PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider
through phone or go directly to their office. They will provide you the PUK
code for your mobile. The PUK code is unique for each mobile phone model.so
that you can open your phone. When you planning to call your service provider
you cannot use your mobile as it is fully locked. Please use some other mobile
with same network to call your service provider.
This PUK code prevents thieves from being able to make use
of stolen handsets, that is why it can only be given by the service provider
While you get the PUK code ,the service provider
customer care officer will ask for your personal details to check whether the
mobile belongs to you only. If they are satisfied with your answers they will
provide with the PUK code
DONOT enter the PUK code several times wrongly,It will
block your sim card permanently.
This PUK code is FREE. You no need to pay any money to
get the PUK code
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