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I have a ploaroid internetablet 10.1 and where the plug in goes on it , there is something wrong so it won't work. Where do i send it to get fixed?

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Maybe you should get a new charger/plug etc. Send it to your nearest technolgy store.

Posted on Oct 11, 2013

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Have you held the button in for ten seconds? Are you pushing it in correctly? Did you charge it? If the battery goes down it will not come on. Plug in the charger for awhile then try turning it on. If you spilled something on it you might have a problem. So many things we dont know. Try the charger first.

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Only when a brand like irulu offers an update of the firmware, you can download firmware. But I think now you ask for firmware you even can't use new firmware. I think you have bricked your tablet. But to load firmware, your tablet needs to work correct. If during an update (or while rooting) something goes wrong, you can't put in new firmware, because the tablet does not know what to do with the USB connection or with the memory card holder. Only a workshop with the correct tools can put in some firmware.

As soon as irulu has an update of the firmware they will notify registered users they can download the firmware and they also provide a manual, how to do the update. There are always warnings, if something goes wrong during an update, you can end with a bricked tablet. But if it is a regular update, they also tell you who to contact if something goes wrong.
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1 Answer

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Test the power cord with a voltmeter to see if its giving power. ****** works well too. Not really don't do that, I mean it'll work but get a tool to check it. Someone who works on cars or their house will probably have one.
If that doesn't work, open the back, pull the battery plug and then plug it back in. If it still doesn't turn on you're probably beat. You can look further into digging in and removing other internal parts to attempt to reset whatever it is that is wrong but most likely it's an issue along the power line on the way in or the jack itself. If it had a surge it'll be something further that is fried. In most cases you're buying a new one.
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hold top and home button for 10 seconds
If you've reset it and it's still this "black" screen, then something's wrong. If you can't get it serviced where you live then you're going to have to mail it to someone who can get it serviced or ask Apple where you can send it to for service. You're going to need proof of purchase to get it serviced under warranty, though.

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