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You didn't say what printer manufacturer or model number If you have simply refilled the cartridge, you'll need to replace the smart chip on he cartridge as well, or reset a sensor actuator, depending on model. If you bought a refilled or compatible cartridge, take it back for a replacement.
When you replace the toner cartridge, you need to reset the printer to tell it that it has a new cartridge.
The way you do this is to buy and install a toner reset chip.
You can readily buy these online from sites like Ebay. Make sure you get installation instructions when you buy the reset chip.
You need to replace the toner cartridge with the following part number MLT-D209L or MLT-D209S or MLT-D2092L. Take these numbers to your local cartridge shop and they will be able to supply them. RegardsGM