Question about Office Equipment & Supplies
New Ricoh MPC6000 mutlifunction printers. Trying to use the Bypass tray to print envelopes, and it misfeeds. The tech has been out, and the only way he could get it to work was if you configure the bypass tray for custom size & thickness. But then you can't use it for other sizes of paper unless you configure the tray back to autodetect. His explanation was "it wasn't really meant to do envelopes". (Huh? It's a MFP for offices.) We've just placed 9 of these, and can't get envelope printing to work! Ugh. We've always been happy with them before...
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Posted on Jan 02, 2017
Envelopes won't print from bypass tray. Cause:
Extended tray is not set up properly for envelopes. Solution: Fixed! Did not fix. Enter tools "Login" 1,1,1,1,1 Touch buttons with the following names in that order: System Settings System Settings Common Settings Other Settings Scroll down to "Extended Tray" Next to "Extended Tray" it may say "Inverter" if it does go to change settings then change it to "Offset Stacking" Close out tools.
Posted on Nov 30, 2007
Please try the steps mentioned in the link bellow:
If not open solution center> Setting> Printer Settings> Print settings and you will find a custom option there and then create a new size and give it a name and when you print from any application you will see the new size reflection in the application( i.e Microsoft word or excel) you are trying to print from.
Posted on Sep 01, 2008
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