Question about GE 30 in. Profile JP938 Electric Cooktop
One element shown fault code F153 every time it is turned on. I've tried shut the circuit several times and it keeps coming back. I was wondering whether there is something I could do before I call the service guy.
Hi - I've been having the same problem. GE tech service in St. Louis, MO has been a joke. 1st tech call cancelled 30 minutes before appointment. 2nd tech call to diagnose the F153 code I had already provided when I scheduled service on-line cost $74.95 and the tech didn't have the part on his truck. 3rd tech call a new tech shows up, has no knowledge of previous call diagnosis, opens the box sent to my home by GE and announces that the previous guy ordered the wrong part! We're on the 4th call. My cook top right front burner has not worked for a month. I've contacted GE corporate. The part you need (at least I need) for the right front burner which is a large burner is: WB30T10062. If I knew how to, I'd repair this myself. I don't have the extended warranty. The part is covered because my cooktop is only two years old (parts warrantied for five years) but labor is estimated to cost almost $200....plus the $74.95 "diagnostic" visit. A total rip-off. My advice, if you've got this cooktop, it's still under warranty and you aren't using all of the burners on a regular basis: start using them! The tech guy said most people use that front right burner alot and it eventually malfunctions (code F153). His suggestion was to start using the other burners on a regular basis, too, so that when they go out, at least the part will fall under the five-year warranty! When this cook top is done, I'm going to get a gas stove with "old fashioned burners" and it won't be GE!
Posted on Apr 07, 2008
According to G.E. tech line, change the burner assembly and everything will be fine & the code will clear itself.
Posted on Jan 08, 2008
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