Question about Philips SA3025/37 Flash MP3 Player

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Buttons won't work

Turn the gogear on, it does what it is suppose to. I go to switch songs, the buttons won't let me. None of the buttons work. I haven't dropped it, washed it or done anything that would damage it.
Also is there a way to make it Rhapsody compatible? I have it but I can't move music on to this mp3 with it.

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Take a small thin object such as a staple or paper clip and insert it into the reset hole on the left side. GENTLY push the staple in as far as it will go, hold a couple of seconds, and pull it out. Now plug the GoGear into your computer and press and hold the Play button until the unit turns on.

If this doesn't work, your unit is probably damaged and will need to be replaced or sent to Phillips for repair if under warranty.

Posted on Apr 23, 2009

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Posted on Jan 02, 2017

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SOURCE: can't download songs

I don't really know how Rhapsody works - do you have to download strait from the site to player, or do you save the files to your hard drive in between. If you have them as individual mp3 or wav files on your hard drive try using a different media player.

I did read in the installation guide for my ma566 that its not compatible with downloads "purchased from" itunes. Maybe its the same thing with Rhapsody?

~~~~~~~
Re: the xp vs win98 - on a phone call to Nextar tech support, I was told that if you have XP you don't need to use the driver disk but you might need to help the computer search online for updated drivers. I'm not sure if your saying your issue is that your COMPUTER is acutally 98 when it was "supposed to be" Xp, or if you are trying to use the 98 driver disk on xp and its not working.

Did your computer ever even recognize that the mp3 player existed? Or are you getting a specific error message?

Posted on Mar 01, 2008

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2 Answers

Have a philips gogear vibe 4gb, locked up on one song. only the fourth time i have used it-none of the buttons are working, it just is on the same song and is not playing


I have the same unit. Was just using it and it locked up (I'm a computer guy) and I could not figure it out; no how/no way. Finally put on my 3X magnifiers and looked very closely at the device for a "Reset Button" and sure 'nuff, there's a reset button just below the on/off switch on the lower left hand side. Yayyy!. Best of luck to you!

Dec 06, 2010 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Mp3 player


WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Apr 03, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

Philips gogear sa261 doesn't switch on...


WARNING: this process will erase all songs off the GoGear.
Disconnect the GoGear from computer.
Turn the GoGear off.
Hold in the volume + button.
Reconnect the GoGear while holding in the volume + button.
Continue holding the volume + button.
After 5-50 seconds, Windows will pop-up a "Found New Hardware Wizard." - complete the wizard (BTW, you can take your hand ff the volume + button now).
Good To Go (Gear)!
-Tha Mp3 Doctor

Mar 24, 2008 | Philips GoGear SA261 MP3 Player

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Cant get mp3 to turn on


check and see if the hold button is down, if so slide it to the off position. Reset the device by holding in the power button and the volume + button down for three 3 seconds. This will reset the device. also make sure that it is charged. If these do not work than you can contact philips on there website

Jan 06, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Philips mp3 play isnt working


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 09, 2007 | Philips GoGear SA178 MP3 Player

1 Answer

Music doesnt show up on mp3 player library, but it does on the computer


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 14, 2007 | Philips GoGear HDD075/17 MP3 Player

1 Answer

I synched my songs to my player, yet they won't play


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Oct 18, 2007 | Philips PSA610 MP3 Player

1 Answer

My mp3 does not start the song even when i press play


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 26, 2007 | Philips HDD1630 MP3 Player

1 Answer

PROBLEMS!!!


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Mar 06, 2007 | Philips GoGear HDD1850 MP3 Player

1 Answer

Mp3 says "problem - connect to computer"


Download the firmware, connect the MP3 player (which is rubbish, lets all be honest) and upgrade it.

May 22, 2006 | Philips GoGear HDD060 MP3 Player

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