Question about Washing Machines
I have a Neptune MAH4000AWW, it has stopped mid cycle twice in one wash. I did get it to finish and now it is making some "griding noises". What could be wrong? I have heard about replacing the wax motor. Could that be my problem? Thank you
Cd, Im not so sure that the wax motor would have anything to do with the problem. If the door is locking, I would say no. It sounds more like it is dropping a phase on the motor. On this model the motor still can run under light loads when one of the 3 motor phases is not working. When you mentioned grinding noise, if the motor is not functioning right, (loosing a phase) it will be noisier and make a growling noise. Im wondering if that is what you are hearing. We can rule out the motor or motor controller but you are going to have to do some tests with an ohm meter. This will also require removing the door, front panel to get at the motor controller. The motor and motor controller can be expensive so you need to decide whether you want to invest money into this Neptune. You decide and post back. I can walk you through the tests. Catriver.
Posted on Sep 24, 2007
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