Question about Canon SmartBase MPC400 All-In-One InkJet Printer

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Canon MPC400 Error Wrong Cartridge

Error "wrong cartridge" Problem - Canon SmartBase MPC400 All-In-One InkJet Printer I have been using for a long time compatible cartridges, when I placed in a new cartridge I received the "wrong cartridge" flashing in the printer display box. So I put in another thinking it may have been a faulty cartridge and the same error occurred. I wrote to my supplier who kindly sent me free of charge a new cartridge in case the last batch was faulty and still the same error message. Any advice appreciated, thank you,

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I read with interest the comments as I was having exactly the same problem with my canon mpc400...constant 'wrong cartridge' message even though all cartridges had been renewed at great cost and all were canon cartridges.
In frustration at the prospect of having to buy a new printer or pay 150 euros for an 'expert opinion' I decided to be courageous. Firstly I took out the print head mechanism and washed it under warm water until the water ran clear. This was based on other comments I had read about emptying waste ink tanks etc. I did try to keep the micro panel dry but it didn't seem to matter and l padded it dry on kitchen towel afterwards. That didnt work. BUT in combination with a little trick I stumbled on after....I cracked it! Keep the lid up and power off.....you will get a message 'shutting down'. Then power back on and hey presto! Well it worked for me. I think it needs to shut down and

Posted on Dec 12, 2007

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  • 254 Answers

I'm not familiar with your particular model... but have you made sure the electrical contacts on both the printer and cartridge are clean (assuming there are such)? Sometimes these contacts get dirty or covered with ink. Try using a cotton swab dipped in rubbing alcohol or electrical contact cleaner (Chemtronics Tun-0-Wash or similiar). This may not be your problem, but it is worth a shot.

Posted on Sep 25, 2007

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1 Answer

The display shows "wrong cartridge"


I guess you are trying to use a compatible cartridge thats not compatible. Try a genuine canon cartridge if you can still get one, to prove if its a machine or cartridge problem.

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eject the cartridge and dip it a little hot water round about 5 mints. And then clean it a tissue paper and rub the mettle area and rub it the time when the ink of cartridge show in the tissue paper

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CHECK PRINTER" (##332~##337, ##342, ##345, ##346 and ##348)
Cause: The printer's internal unit has malfunctioned.
Solutions: (1) Remove the jammed paper. (Check the paper edge sensor is OFF.)
(2) Press Resume button.
(3) Reinstall the Cartridge.
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Refer to the countermeasures for that error code.

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1 Answer

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Try plugging and unplugging the cartridges in and out a couple of times, also try unplugging the power cord for a few minutes and plug it back in.

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1 Answer

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1 Answer

Canon MPC400 - Error 335 - Ink ... Wrong Cartridge Error Message


How long was the cartridge in there? If the cartridge was in there for a long period of time the inc most likely leaked out and is now on the sensor bar and it cant see that you have replaced the cartridge. try taking some Q tips and some rubbing alcohol and cleaning the bottom of the cartridge, the cartridge holder, and the rail where the ink is released.

Mar 28, 2009 | Office Equipment & Supplies

1 Answer

Help me please


well..is it a direct replacement cartridge?

did you run a clean and alignment after installing the new one?


Also, more printer resources are here

Aug 21, 2008 | Canon SmartBase MPC400 All-In-One InkJet...

1 Answer

Canon Smart base MPC 400 Printer


This printer needs these cartridges: -

1. (BCI-3eB) Black Ink Cartridge,
2. (BCI-3eC) Cyan Ink Cartridge
3. (BCI-3eM) Magenta Ink Cartridge
4. (BCI-3eY) Yellow Ink Cartridge

I think you need to clean your cartridge connectors with alchohol and retry.

Nov 21, 2007 | Canon SmartBase MPC400 All-In-One InkJet...

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