Question about Computers & Internet
I have an arris modem through time warner cable for my internet and digital phone. My internet is working fine but I have no phone. The Telephone 1 and Telephone 2 lights are blinking. First Telephone 2 blinks for 10 or 15 seconds then Telephone 1 blinks for 10 to 15 seconds. Then back to Telephone 2. Time warner says they show it receiving a signal.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
You can try doing a "Hard reset" on the modem but it looks like you've tried most combinations. To do the hard reset: - unplug the coax cable from the back of the modem - Push and hold the "reset" button in for 15 seconds - Allow the modem 30 seconds to reinitialize and then plug the coax cable back in. Within 10minutes you should have activity back. If not, the modem needs to be replaced. I know you may have tried something similar to this but I'm hoping this may help.
Posted on Aug 13, 2007
I didn't have incoming calls for a year (didn't mind, no telemarketers). But I fixed today.
Check with your home alarm company. Turns out they can download a signal. No, it wasn't the computer's internal modem, it wasn't the phone/cable company or the arris modem.
No need for service call.
Posted on Jul 31, 2008
Tips for a great answer:
Mar 05, 2016 | Arris...
Mar 30, 2015 | Arris Computers & Internet
Oct 13, 2014 | Arris SB6121 SURFboard DOCSIS 3.0 eXtreme...
Mar 26, 2017 | 2wire (1000-000057-000) Modem
Sep 08, 2009 | 2wire (1000-100052-000) 802.11g/b Wireless...
Jul 13, 2008 | Arris Touchstone 450a (CM450) Modem
Aug 13, 2007 | Arris Touchstone 450a (CM450) Modem
1,201 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: