Question about Dell Latitude C400 Notebook

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Cd/dvd rom cd not working

On my external CD/DVD rom DVD disks work OK but CDs do not. ROM does not see the CD. I tried many CDs. Previousely used to work with CDs OK. Once in a while a CD works, but 99 % - not. Even the same CD. Any ideas/ solutions?

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Re: cd/dvd rom cd not working

I would first suggest to clean the drive with a cleaning disc, can be purchased at any electronics store, it's a cd with microfober brushes on it that cleans the drive as this disc spins.

Posted on Sep 24, 2007

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Maybe try another program for the CD playing, downloadable from the Internet.

Maybe try to use a cd-rom lens cleaner if the lens seems to be dusty or dirty.

Good luck on this repair.

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My hp laptop cd rom is not detecting the cds. i want to formate my laptop.

Hi there, do not format now. Just try these.
Run the driver disk & install the CD/DVD driver. After finish the setup restart your pc or laptop. Hope that time your CD rom detecting the cds. But make sure, that your rom is working. Because if the cd rom is damaged then after formatting you can't install the operating system. May be your cd rom lens is damaged & that's why he can't read the cds or dvds. I suggest you Visit a service center & check the cd rom only. If you able to view the cd rom driver in side the my computer then, i am sure your vd rom lens is damaged.
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When I Put Dvd's In My Cd Rom Drive To Play On My Laptop, It Doesn't Do Anything And Doesn't Come Up Saying There's Anything In There But It Does Make The Loading Noises Then Just Stops! Can Anyone Suggest...

CD Drives read only
DVD/CD Combo drives are meant to have support for DVDs and CDs
Of course it's not going to work! it's not compatible, either buy an external CD/DVD Drive. or replace your CD Drive with a DVD/CD Drive.

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My laptop CD/DVD rom no working

how old your loptop because it possible cuase your life duration of your dvd/cd rom or it may cause of these issue try to test another kind of cd/dvd and the problem it the same maybe your optical lens in your cd/dvd rom dirty or damage try to clean it by using of insert the dvd/cd cleaner first your cd/dvd rom ok!...

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What type of disks does my TS L632D burn? +- ,CD, DVD Can't get CD's to burn?

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Aug 04, 2009 | PC Laptops

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Hp CD\DVD rom not reading CDs, but is reading DVDs?

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Cd rom problem

Try to play different cds from your dvd rom drive.
If all of them does play then i suspected the cd that you had inserted to play is faulty.

If all of the cds doesn't work, re-install your dvd rom driver. If it doesn't still read any cds then your dvd rom drive is faulty.

Note: If machine is under warranty no need to pay for the repairs.

Jun 04, 2009 | Dell Inspiron E1505 Notebook

2 Answers


Have you tried using a lense cleaner disk?

Can you hear the disk spinning at all?

Is the problem with both cd and dvds?

What kid of disk are you trying to play? Some dvd roms will not read dvdrw disks.

Dec 28, 2007 | Dell Inspiron 2200 PC Notebook

1 Answer

DVDRW will not read CDs

1)right clik on my computer
go to
device manager
clik on cdrom
uninstall it then re-install it
after reinstall try using the drive

2)update windows ,use custom and see if it finds an updated driver,if it does or doesnt update windows anyhow.
after you restart the computer try using the rom drive.

if that doesnt work;

go buy a cd/dvd rom cleaning disk at your local electronics store and use it.

if all this doesnt work;
buy a new rom drive

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1 Answer

CD/DVD rom. CD part - does not work

Inside your DVD rom is two heads I believe they are diamond both do the same things which is to read them. The CD head is poked (Broken). Try cleaning it with the proper solution. If its no go then the latter I am afraid stands!.

Sep 24, 2007 | Dell Latitude C400 Notebook

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