Question about Jenn-Air JCD2295HES Side by Side Refrigerator

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Jenn-Air JCD2389GEB side by side

Freezer not freezing And frig. not cooling, comoressor clickes on and off.Fan blows continiously.

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Re: Jenn-Air JCD2389GEB side by side

The clicking noise is the motor overload. have a service tech check for a freon leak.

Posted on Sep 24, 2007

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Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling

Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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1 Answer

Frig side does not cool. freezer side cools

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

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1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

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There could be several things causing the frig to be cold but not cold enough. First check thermostat control and air control. Both should be set in the middle setting for normal operation.Next check to see if evaporater fan is running in freezer. It should be running whenever compressor runs and circulates cold air inside frig as well as freezer. Next check if condensor fan motor is running. It blows air over condensor coils to remove heat. Last ,check condensor itself for dirty coils. If they are matted up with hair dust,etc. it will cause poor cooling. you can give thorough cleaning with vacuum cleaner. Hope this helps

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Our ge refrig runs constantly,freezer is freezing but the refrig is not cooling. I cleaned the dust and dirt out of the bottom and back of refrig.

See if the fan in side the frig is working It mite be on the freezer side If the fan is not working it will not blow the cold air in to the frig side

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1 Answer

My Jenn-Air frig, model JCD2389G,isn't cooling. It's less than 7 years old. Freezer seems fine. Frig is set at coolest and still is only 55 degrees. Cleaned back of frig, what else do I check? thank you,...

Check the fan located in the freezer compartment.

This fan blows the cold air from the freezer into the fridge and is about 40 dollars for the part. Simple to fix too.


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1 Answer

Frig not stayng cool. Freezer not freezing

most fridges have a evaporator dish or container.
it must be emptied ...and cleaned and disinfected.

now-a -days they are usually mated with the compressor and cool this unit down. notice there is no coil along the back of the is usiually behind the fridge at the bottom with a cardboard or plastic access cover...
this will make the unit cool better and return the cooling to normal....
clean out your freezer...i bet it's full of 4 month old packs of something you'll never eat....this will let the freezer breathe and circulate air to the coil ...i bet it has 3 in of ice on it...yikes...your not alone...most people do this...\
get a freezer if your getting ready for the apocalypse and liberate some room.
good luck

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1 Answer

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HI thanks for your question, i think what your problem is . the compressor is over heating and cutted out. clean all the coils at the back of the fridge. if theres a fan motor at the back make sure its going check that thanks

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1 Answer

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check freezer for frost build up and if fan blowing, check condenser make sure clean, and fan blowing, check vents in refrig. make sure no blockage, controls should be in the middle setting, you can try turning freezer to Warmer freezer allowing MORE air to refrigertor side.

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