Question about Jenn-Air JCD2295HES Side by Side Refrigerator

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Jenn-Air JCD2389GEB side by side

Freezer not freezing And frig. not cooling, comoressor clickes on and off.Fan blows continiously.

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  • lalo2007 May 07, 2008

    I have the same exact problem. We had a tech come in and he said it was the realy something charged us $200.00 and now a month later the same exact thing is happening..........

  • dlewin Sep 02, 2008

    The refrigerator side does not cool anymore. The freezer side seems to work fine. Also the unit periodicaly leaks water from under the frig's right front corner. Can't seem to determine where the water is coming from. We have to keep a rag on the floor just to absorb the water when it decides to leak. I guess this is minor compared to the refrigerator side not working. The unit is about 6 years old and of course out of warranty. Also we have replaced the ice maker which was under warranty and had a service man put some sound dampening material on the wate lines in back of the refrigerator because it was making excess noise, that to was under warranty. I would like to warn everyone who is even thinking about one never, never pruchase a Jenn Air Refrigerator. Very very poor quality.

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  • 625 Answers

The clicking noise is the motor overload. have a service tech check for a freon leak.

Posted on Sep 24, 2007

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1 Answer

Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling


Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

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1 Answer

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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

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If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
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Our ge refrig runs constantly,freezer is freezing but the refrig is not cooling. I cleaned the dust and dirt out of the bottom and back of refrig.


See if the fan in side the frig is working It mite be on the freezer side If the fan is not working it will not blow the cold air in to the frig side

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Check the fan located in the freezer compartment.

This fan blows the cold air from the freezer into the fridge and is about 40 dollars for the part. Simple to fix too.

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1 Answer

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most fridges have a evaporator dish or container.
it must be emptied ...and cleaned and disinfected.

now-a -days they are usually mated with the compressor and cool this unit down. notice there is no coil along the back of the fridge...it is usiually behind the fridge at the bottom with a cardboard or plastic access cover...
this will make the unit cool better and return the cooling to normal....
\next
clean out your freezer...i bet it's full of 4 month old packs of something you'll never eat....this will let the freezer breathe and circulate air to the coil ...i bet it has 3 in of ice on it...yikes...your not alone...most people do this...\
get a freezer if your getting ready for the apocalypse and liberate some room.
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HI thanks for your question, i think what your problem is . the compressor is over heating and cutted out. clean all the coils at the back of the fridge. if theres a fan motor at the back make sure its going check that thanks

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1 Answer

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check freezer for frost build up and if fan blowing, check condenser make sure clean, and fan blowing, check vents in refrig. make sure no blockage, controls should be in the middle setting, you can try turning freezer to Warmer freezer allowing MORE air to refrigertor side.

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