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During a hotel stay, my daughter accidentally hit the co-axial cable on a 42'' flat-screen Proton LCD TV and now the hotel is trying to charge us $850 to replace the entire TV. The invoice says the ''Rf connector pulled from TV'' and says the Main RF Input Board had to be replaced. The bill says, Parts $516.65, Labor $300. However, what the repairperson told the hotel at first was that the ASC tuner, the place you plug in a play station, was pushed bck into the TV and couldn't be repaired. I'm in the dark because I never saw the TV, and the hotel says the repair guy already took it away. I'd be grateful for any advice.

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  • sue_shellenb Apr 23, 2009

    I need to clarify my question. Could pulling the coaxial cable out of the back of the TV damage the tv so badly that the whole thing needs to be replaced? The repairman's first assessment was that the ASC tuner had to be replaced. Then he billed the hotel for replacing the Main RF Input Board, at a cost of $516. Are these two different parts? Would repairing either one of them cost $500?

  • sue_shellenb Apr 25, 2009

    I appreciated the quick response. Yes, it was helpful.

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Hi,
Please intimate Model Number of Proton 42" TV to provide you board price info.
Tuner or RF Input board, both are same thing and Tuner is part of RF Input board. usually RF Input board got replaced if Tuner pin broken.

Hit "add a comment" button to reply about model number of TV.
Thanks.

Posted on Apr 23, 2009

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As I understand it they replaced the signal board, The bill says parts and Labor, not a new television. I see they purchased a new board with the connectors instead of fixing the old board. I assume this was because the circuit board was cracked or damaged in a way that wasn\t repairable, if the connector only broke then they wouldn\t replace the whole board. I assume the 516.65USD is for the whole board the rf connector was connected to.

They are not charging you for a new television, just the parts and labor. I think the price of the tv is around 1300 - 1600 usd. As its a flat screen, those parts are not cheap.

I don\t know what to say its a 850$ bill, the tv was damaged and it needed repairs, if you broke the windows of the hotel room you would have to pay for them.

Posted on Apr 23, 2009

  • Ekse Apr 23, 2009

    Repairing, most likely no, but if it was beond repair then he replaced the whole board which very likely can cost that much.



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