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Dell 1720 printer -the light above the exclamation mark is lit up

I have no idea what this icon means, it looks like a sheet of paper wrapped up in a spring. the computer is not mine it's my bosses so not at all familiar with it. the computer seems to send the work to the printer, when you check on the printer's tasks it says that the doc is printing but in the real world it's not.

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: R1800 printer problem

I fixed the problem, the PW and Ink Mark sensors needed cleaning. I was able to access and remove both sensors after removing the printer housing, and moving the print head to the far left. There's enough space to unscrew the cover for the sensors, and unplug them with needle nose pliers and a couple fingers, clean them both, dry them, re-install, etc.. all is well now after some re-alignment procedures with the epson factory service program.

Posted on Feb 15, 2008

  • 105 Answers

SOURCE: Dell 1600n Will only print with sheet feeder open

Rollers may be worn out and not properly grabbing paper or a gear may be broken. You should be able to inspect by lifting cover to feeder and watching as paper is pulled through.

Posted on Mar 27, 2008

  • 1 Answer

SOURCE: Dell Photo Printer 720

Can't delete printer job in the queu, shows deleting - but doesn't go away. Other jobs submiited after this will not print.

Posted on Apr 13, 2008

  • 1 Answer

SOURCE: Printer prints first page with strange nonsensical characters

I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in normal.dot but also in other office applications.

Problem I'm fighting with on my 1720 is its printing extra pages between pages. basically print a 5 page document and get an 8/9 page final with the extra blank pages. Think its a user error but could be machine related. going to try it on another PC and see what happens.

Posted on Feb 12, 2009

smt24
  • 54 Answers

SOURCE: Dell printer 1720 is pulling 3-4 sheets of paper

It's time for a PM (preventative maintenance) visit. The paper separation pad and the pick up roller are worn and need replacing.

Posted on Jun 05, 2009

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1 Answer

How do I clean the rollers on dell 1720?


First of all dirty rollers are not the cause of your problem as long as the printer is picking up the paper.
Black marks or streaks on a DELL 1700 series printer are usually caused by the drum assembly which, in this model, is separate from the toner cartridge. There is no repair, you need to replace the drum assembly and perform the drum reset procedure. In very rare cases a buildup of residual toner on the fuser can cause marks as well, but I have never seen this on a DELL printer.
To replace the drum:
1. After removing the paper tray, open the front of the printer.
2. Remove the toner cartridge by pushing down on the black release tab and pulling the toner up and out of the printer.
3. Pull the drum assembly straight out of the printer using the blue plastic handle.
4. Carefully unpack the new assembly and install in the printer. Be careful not to touch the photo-sensitive roller underneath.
5. Reinstall the toner cartridge, close the printer and insert the paper tray.
6. Perform the drum reset procedure exactly as follows:

power off and open front door hold down the continue button as you power on printer leaving front door open when error light comes on release continue and close front door. toner low, load paper, ready, and continue will all be lit. press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change when just toner low is lit, press and hold continue button until lights cycle up and down in sequence. release continue.. toner low will be lit again turn printer off, wait 10 secs or so and then back on press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)

Aug 10, 2014 | Dell 1720dn Laser Printer

1 Answer

Dell 1720 printer single-sheet feed stopped working


Pull out the paper that is jammed and continue.

Nov 29, 2012 | Office Equipment & Supplies

1 Answer

On my kyocera fs-1920 printer.. it shows a light where the exclamation mark is (!) What does that mean?


if its flashing then the machine is warming up.. if its lit then there is a paper jam or a tray or door is open...

Dec 08, 2009 | Kyocera Mita FS-1920 Laser Printer

1 Answer

Dell 1720 printer prints crooked i.e. left margin is not parallel to edge of paper


most likely you have a bad pick-up roller. it is inside the printer directly above the paper tray. this is one reason the paper would pull in an angle.

Nov 12, 2009 | Dell 1720dn Laser Printer

2 Answers

How do I find the page count on my Dell 1720 printer?


  1. Turn off the printer.
  2. Open the front cover.
  3. Press and hold the Continue button continue_button_0.jpg as you turn on the printer.
    All the lights cycle.
  4. Release the Continue button continue_button_0.jpg.
  5. Close the front cover.
    The light sequence representing the Home menu is displayed.
  6. Press the Continue button continue_button_0.jpg until all the lights cycle.
    The Printer Settings Configuration sheet prints.

Jun 29, 2009 | Dell 1720dn Laser Printer

1 Answer

Problem with HP 1320 printer


If the paper size in the word document is set to something other than "letter" example if it is set to legal. Then the lite is lit to let the printer user know it is waiting for him to place a sheet of legal paper in the printer, he does so and then presses the green button to start the print job. You can check this by going to "file-page setup" in word and look for the paper size setting.

Jun 24, 2009 | HP LaserJet 1320 Printer

1 Answer

Dell printer 1720 is pulling 3-4 sheets of paper at a time how do i fix this?


It's time for a PM (preventative maintenance) visit. The paper separation pad and the pick up roller are worn and need replacing.

Jun 05, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1320c printing error "no paper detected"


I had the same problem. I removed the paper tray, turned the printer on its side and manually moved all the working parts on the bottom of the printer - rollers and switches..

When I reinserted the paper tray, everything worked fine.

PS. I ordered and returned a new paper tray from Dell, that was not the problem.

Jan 09, 2009 | Dell 1320c Laser Printer

1 Answer

False paper jam


If the paper is lodged too far into the printer and can't be removed:
Press the power button to turn the printer off.
Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer.
Close the front cover.
Press the power button to turn the printer back on.
Resend your document to print.

Ensure that:
The paper is a recommended paper for inkjet printers.
You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.
The printer is on a flat, level surface.
The left paper guide is against the side of the paper.
You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.
The left paper guide does not cause the paper to bend in the sheet feeder.
Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.
Envelopes or the appropriate specialty papers are selected in the printer driver.
You are using a paper or envelope size supported by your printer.

Apr 25, 2008 | Dell 922 All-In-One InkJet Printer

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