Question about Office Equipment & Supplies
I have replaced the black ink cartridge in my hp officejet l7650 printer with two different (brand new, but NOT HP) cartridges and the printer doesn't seem to accept them. It says the alignment failed and there is no black ink printing. Is this a common problem with non-HP cartridges - is the printer set to "not accept" them? Thanks, Karen
You ask "Is this a common problem with non-HP cartridges? " It is a possiblity.
Where did you purchase the cartridges from?
This error might be caused by defective printhead or sensors
Are you removing the 2 protective caps from the cartridges?
Read this HP page:
Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Posted on Apr 23, 2009
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Posted on Jan 02, 2017
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